El Pollo Loco

Operations

El Pollo Loco expects double-digit wage inflation

The California fast-food wage coming next month will force the chain to increase prices, but also look for ways to cut costs across operations.

Leadership

El Pollo Loco hires Yum Brands vet Liz Williams as CEO

Williams, previously president of Taco Bell International, will assume her new role at the fast-casual grilled chicken chain on March 11.

He will stay on as consultant through Dec. 28 as the company searches for a replacement. COO Maria Hollandsworth will take leadership in the interim.

The chicken chain adopted a shareholder rights plan, citing Biglari Capital’s continued acquisition of the company’s shares.

Customers returned to dining out and operators greeted them with a record number of limited-time offers. The result was a summer of love on restaurant menus.

The investor, whose Biglari Holdings owns Steak n Shake, has acquired 9.1% of the shares of the chicken chain in his latest “passive” investment.

Earnings roundup: Inflation eased, but so did traffic—at least for some. Weather, meanwhile, was a wallop for at least one, a non-issue for the rest.

The new Loco Rewards has a tiered structure and more variety. It's part of a digital overhaul that also includes an upgraded mobile app.

Trimaran Capital Partners, which first invested in the chicken chain in 2005 and took it public in 2014, is liquidating its holdings in the chain.

Restaurant Rewind: The man knew biscuits and burgers as well as he knew the route to the Super Bowl.

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