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El Pollo Loco

Food

Another fried chicken sandwich and a stuffed pizza crust make menu headlines

 By Patricia Cobe on Jan. 05, 2021

Taste Tracker: Pizza Hut stuffs it to Papa John’s, Sonic enters the chicken sandwich wars and Dunkin’ buzzes in the new year.

Operations

El Pollo Loco plans to open a restaurant without a dining room

 By Heather Lalley on Dec. 02, 2020

The fast-casual chicken chain is rolling out two new prototypes, both with a big focus on off-premise traffic.

Consumer Trends

Plant-based menu items impact restaurant choice

By Patricia Cobe on Oct. 23, 2020

Meat alternatives are playing a bigger role in brand loyalty as a result of the pandemic.

Operations

El Pollo Loco turns to drive-thru improvements to boost traffic

By Heather Lalley on Jul. 31, 2020

The fast-casual chicken chain is plotting handheld menu offerings while also working on drive-thru speed and accuracy.

Food

KFC brings plant-based chicken to Southern California

By Patricia Cobe on Jul. 17, 2020

Beyond Fried Chicken is on menus starting Monday.

Operations

El Pollo Loco: No rush to reopen dining rooms given drive-thru success

By Heather Lalley on May 01, 2020

The drive-thru now makes up more than 70% of the chicken chain’s sales, though same-store sales remain down by double digits due to the coronavirus.

Operations

El Pollo Loco shifts to franchise-focused growth strategy

By Heather Lalley on Mar. 06, 2020

The fast-casual chicken chain is also reimagining its marketing and menuing plans.

Food

Signs of spring start to emerge on menus

By Patricia Cobe on Mar. 03, 2020

Menu news of the week: 3.2.20

Food

Bowls ring in the new year at chain restaurants

By Patricia Cobe on Jan. 02, 2020

On-trend bowls are proliferating on menus to entice post-holiday customers.

Food

Menu news of the week: Nov. 25, 2019

By Patricia Cobe on Nov. 25, 2019

Chefs and operators are busy this week gearing up for the season.

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