Food
Restaurants boost catering sales by thinking inside the box
Operators are packaging catering programs in new ways to win back lost business. Individually boxed meals are seen as a safer solution as people slowly return to the office or are in need of a quick lunch to grab-and-go. Cracker Barrel, BJs and El Pollo Loco recently introduced or upgraded boxed meal catering.
Operations
El Pollo Loco hit hard by unexpected pandemic-related expenses
The fast-casual chicken chain had to pay nearly $2 million during Q4 due to COVID-related leaves of absence and overtime pay.