El Pollo Loco

Leadership

Jerry Richardson, football star turned Hardee's biscuit maker, dies at age 86

A former owner of the Carolina Panthers NFL team, the North Carolina native made his money as a Hardee's franchisee. He would later operate Quincy's, Denny's and El Pollo Loco, among other restaurant brands.

Operations

El Vaca Loca? Chicken specialist El Pollo Loco works to make beef a permanent item

The success of a birria LTO last year has sparked a series of LTOs that have helped the brand broaden the menu and connect with a younger audience.

Hollandsworth was previously the regional vice president of operations for Dunkin’ and also spent about 20 years at Jack in the Box.

Depending on when a replacement is hired, though, it could be many months before Lozano leaves the 481-unit chicken chain.

The Mexican-born chain not only had to stay true to its Hispanic customer base, it had to scale up the recipe for 481 locations.

Fils, who had been with the Yum Brands’ burger concept since 2008, has also worked at Mimi’s Café and Rubio’s Restaurants.

Sales are up, but inflation and supply chain issues continue to cause stress for smaller, publicly traded restaurant chains.

Roberts has served as interim CEO and CFO since last fall, following the departure of Bernard Acoca, who left to take the top post at Zaxby’s.

The fast-casual chicken chain said decreased staffing levels forced it to cut operating hours and sales channels last quarter.

The fast casual’s Loco Gifts and Gear shop sells shirts, totes, skateboards and more, all designed by Latino creators.

  • Page 2