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El Pollo Loco

Food

Restaurants boost catering sales by thinking inside the box

Operators are packaging catering programs in new ways to win back lost business. Individually boxed meals are seen as a safer solution as people slowly return to the office or are in need of a quick lunch to grab-and-go. Cracker Barrel, BJs and El Pollo Loco recently introduced or upgraded boxed meal catering.

Operations

El Pollo Loco hit hard by unexpected pandemic-related expenses

The fast-casual chicken chain had to pay nearly $2 million during Q4 due to COVID-related leaves of absence and overtime pay.

Taste Tracker: Pizza Hut stuffs it to Papa John’s, Sonic enters the chicken sandwich wars and Dunkin’ buzzes in the new year.

The fast-casual chicken chain is rolling out two new prototypes, both with a big focus on off-premise traffic.

Meat alternatives are playing a bigger role in brand loyalty as a result of the pandemic.

The fast-casual chicken chain is plotting handheld menu offerings while also working on drive-thru speed and accuracy.

Beyond Fried Chicken is on menus starting Monday.

The drive-thru now makes up more than 70% of the chicken chain’s sales, though same-store sales remain down by double digits due to the coronavirus.

The fast-casual chicken chain is also reimagining its marketing and menuing plans.

Menu news of the week: 3.2.20

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