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El Pollo Loco


Restaurants boost catering sales by thinking inside the box

Operators are packaging catering programs in new ways to win back lost business. Individually boxed meals are seen as a safer solution as people slowly return to the office or are in need of a quick lunch to grab-and-go. Cracker Barrel, BJs and El Pollo Loco recently introduced or upgraded boxed meal catering.


El Pollo Loco hit hard by unexpected pandemic-related expenses

The fast-casual chicken chain had to pay nearly $2 million during Q4 due to COVID-related leaves of absence and overtime pay.

Taste Tracker: Pizza Hut stuffs it to Papa John’s, Sonic enters the chicken sandwich wars and Dunkin’ buzzes in the new year.

The fast-casual chicken chain is rolling out two new prototypes, both with a big focus on off-premise traffic.

Meat alternatives are playing a bigger role in brand loyalty as a result of the pandemic.

The fast-casual chicken chain is plotting handheld menu offerings while also working on drive-thru speed and accuracy.

Beyond Fried Chicken is on menus starting Monday.

The drive-thru now makes up more than 70% of the chicken chain’s sales, though same-store sales remain down by double digits due to the coronavirus.

The fast-casual chicken chain is also reimagining its marketing and menuing plans.

Menu news of the week: 3.2.20

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