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In-N-Out Burger

Operations

What's so special about In-N-Out?

 By Peter Romeo on Mar. 21, 2023

Restaurant Rewind: The uninitiated will be asking themselves that very question when the brand hits the East Coast. Here’s a look at the quirks that have helped make the chain a cult favorite.

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Which restaurant brand really invented the drive-thru? Here are some clues.

 By Peter Romeo on Mar. 07, 2023

Restaurant Rewind: It's a mystery with no fewer than five claimants to the title of innovator.

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Next up for In-N-Out Burger: Idaho

By Lisa Jennings on Jan. 19, 2023

Officials confirmed the brand’s first units in the Gem State are expected to open in late 2023.

Financing

In the fast-growing burger market, In-N-Out takes it slow

By Jonathan Maze on Jan. 18, 2023

The Bottom Line: The chain is eyeing its first Tennessee restaurants in 2026. But it has also ceded growth to other competitors.

Financing

Making sense of In-N-Out’s Tennessee play

By Jonathan Maze on Jan. 13, 2023

The Bottom Line: The closely held burger chain’s decision to open a corporate hub in Tennessee, where it has no units, is a head scratcher. But there are good business reasons for the move.

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In-N-Out to open first East Coast territory office in Tennessee

By Lisa Jennings on Jan. 10, 2023

The fast-food chain will start opening restaurants in the state in 2026, potentially opening up growth East of the Mississippi.

Workforce

Call the scrap yard. We have a labor model to be picked up.

By Peter Romeo and Nancy Kruse on Nov. 22, 2022

Sweet & Sour: The restaurant business has grappled with labor challenges for about 40 years now, but never a situation as trying as the current one. It’s time to rethink the very nature of restaurant work.

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In-N-Out is not moving to Florida

By Jonathan Maze on Nov. 11, 2021

The company acknowledged that its president, Lynsi Snyder-Ellingson, spoke with the state’s governor. But it says it is not expanding into the state.

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In-N-Out closes more dining rooms over vaccine requirements

By Jonathan Maze on Oct. 29, 2021

The burger chain went takeout only at five locations in Contra Costa County in California over diner vaccine requirements.

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In-N-Out takes a stand on diner vaccination mandates

By Jonathan Maze on Oct. 20, 2021

The burger chain’s one location in San Francisco was temporarily closed after it refused to check dine-in customers for their vaccination status. It has since reopened for takeout.

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