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Potbelly

Operations

Why Potbelly isn’t raising prices

 By Heather Lalley on Aug. 05, 2021

The fast-casual sandwich shop said it has learned that higher prices can lead to traffic losses, noting that an upcoming menu revamp will help with margins.

Leadership

Potbelly hires a chief development officer

 By Heather Lalley on May 27, 2021

Real estate consultant Larry Strain will help the fast-casual chain add new restaurants, bring on more franchisees and more.

Financing

Potbelly is getting ‘scientific’ about labor

By Heather Lalley on May 07, 2021

Potbelly Sandwich Shop is working to make more efficient use of its workforce to cut labor costs.

Operations

Potbelly expects two ‘very different’ halves to 2021

By Heather Lalley on Mar. 12, 2021

Potbelly Sandwich Shop said it expects to see "two very different halves" to 2021, with pandemic pressures likely easing in the second portion of the year.

Financing

Struggling Potbelly shores up its capital to stay afloat

By Heather Lalley on Feb. 10, 2021

The sandwich chain has secured $16 million in funding and has a new line of credit.

Leadership

Potbelly’s CMO to depart later this month

By Heather Lalley on Dec. 07, 2020

Brandon Rhoten had served as chief marketing officer at the struggling sandwich chain since June 2018.

Financing

Potbelly is facing eviction from its headquarters

By Heather Lalley on Nov. 16, 2020

The struggling sandwich chain’s landlord says it is owed more than $800,000 in back rent and other fees.

Leadership

Potbelly’s chief legal officer and people officer resigns

By Heather Lalley on Nov. 13, 2020

Matthew Revord has been with the sandwich chain for nearly 14 years.

Operations

Potbelly remains in a pandemic slump

By Heather Lalley on Nov. 06, 2020

The sandwich chain has lowered its store closure projections but, with revenue down more than 30% in Q3, it is making plans to lay off corporate staff and cut costs.

Food

Consumers rate chains on delivery experience

By Patricia Cobe on Nov. 05, 2020

With off-premise orders skyrocketing during the pandemic, which chains are doing the best job of delivering quality food?

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