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This week’s 5 head-spinning moments: Restaurants get a bad name

This week’s most memorable developments weren’t exactly high points in the industry’s efforts to improve its image and demonstrate a social commitment.

Consumer Trends

Gen Z’s Favorite Chains

Just starting to get their own spending power, Gen Z is now in operators’ sights. Because of their limited budgets, this generation frequents QSRs the most.

Even we blushed while perusing some of the week's uncelebrated but noteworthy developments.

Where do consumers prefer to buy a cup of coffee when convenience is key? Here are their top choices, across restaurants and convenience stores.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

The sandwich category increased sales by 2.9% and units by 0.3%, despite category heavyweight Subway's 1.7% sales decline and 1.3% unit decline.

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