Technology

The latest news and trends in restaurant technology
Technology

Judge pauses pay hike for NYC delivery workers

Couriers’ $18 hourly wage is on hold after lawsuits from DoorDash, Grubhub and Uber Eats prompted a judge to stay the rule. A hearing is scheduled for later this month.

Technology

Delivery apps have a math problem

Tech Check: The companies say they can’t afford New York’s $18 minimum wage for couriers. That doesn’t bode well for the business's long-term prospects.

In a pair of lawsuits, DoorDash, Grubhub and Uber Eats warned that the $17.96 hourly wage could cripple the delivery market.

The owner of Taco Bell, KFC and Pizza Hut is working with the customer data platform Treasure Data to give it a centralized view of customer data across all its brands.

Technomic's Take: Labor has been a perennial problem for the industry and automation could help. But consumers are skeptical. And the cost is substantial.

After enjoying a pandemic boom, delivery-only restaurant concepts are starting to crack. Six stakeholders explain what happened, and what happens next.

Restaurants will be able reward frequent users on DoorDash. It’s one of about a dozen updates the delivery company unveiled Tuesday.

The proposed class action alleges that the company fired 130 workers last month without giving them the 60 days’ notice required under the WARN Act.

The delivery company partnered with e-bike rental service JOCO on the new space, which provides batteries, bikes, restrooms and other amenities for riders.

The mandatory 99-cent fee for guests is just the latest price hike from the big tech supplier. Some operators say it could be the last straw.

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