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The latest news and trends in restaurant technology

IHOP introduces online ordering platform nationally

The new platform is part of the chain’s continuing push into off-premise.


Trends on the tech floor

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?

The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.

Buffalo Wild Wings is widely regarded in the business community as a leader. So where is that leader taking its consumer-facing technology?

Starting next month, those operators that don’t update their EMV equipment may be held liable for data breaches, an onus that now falls on the banks.

With a new CEO at the helm, The Melt rolled out a new look to improve efficiencies and better the customer experience.

Scott Redler has no trouble counting the reasons that Freddy’s Frozen Custard & Steakburgers invested in digital menu boards. The chain’s chief operating officer says that in a growing...

Guests are now able to place an order, pay their bill or make a reservation using just their voice.

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

While standard practice in other industries—hotels and airlines use it constantly—yield management models are still fairly new to the restaurant sector.

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