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Technology

The latest news and trends in restaurant technology
Technology

iPad POS systems out in full force

 By Joann Whitcher on Nov. 14, 2012

It’s not quite an avalanche, but iPad point of sale software is unfurling out into the marketplace at a heightened pace. Touting wireless connectivity, anywhere, anytime access and quick response to menu and room changes, the field is crowded with options, as newcomers to the market, like Lavu and Breadcrumb, join more established POS vendors like Micros, Revel Systems and Aloha.

Technology

Keying up mobile trends at RLC

 By Sara Rush Wirth on Apr. 03, 2014

One of the overarching themes that ran through Restaurant Leadership Conference was that mobile is a critical part of the restaurant business today.

Technology

Krispy Kreme’s ‘Hot Doughnuts Now’ feature goes digital

By Peter Romeo on Mar. 25, 2015

Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.

Technology

4 ways to gather customer feedback beyond an app

By Amanda M. Westbrooks on Jan. 19, 2016

While apps and other high-tech tools provide data for operators, that doesn’t negate the benefits and effectiveness of low-tech comment-collecting methods.

Technology

Restaurant Business tests chain apps

By Sara Rush Wirth and Benita Gingerella on Oct. 30, 2016

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Technology

7 tech advances poised to stop operators in their tracks

By Sara Rush Wirth on Sep. 22, 2017

These new advances could change the game, making operations smarter and more efficient.

Technology

Domino's is expanding its self-driving car test

By Jonathan Maze on Feb. 27, 2018

The pizza chain and Ford are testing self-driving delivery vehicles in Miami.

Technology

How Domino's avoided Super Bowl fumbles

By Peter Romeo on Feb. 15, 2012

The three hours leading into the Super Bowl is the busiest time of the year for the chain, by a blowout margin. Rob Crookston, franchisee of the Roslyn Heights store, will see business soar even in that unit, which is roughly the size of a single-car garage.

Technology

MONO+MONO goes retro with menu tech

By Amanda M. Westbrooks on Nov. 26, 2012

In a Korean eatery in New York’s East Village, what’s old is new again, from the more than 30,000 vinyl albums on the walls to the View-Masters on the tables.

Technology

"Line busting" gains new currency

By Peter Romeo on Jun. 17, 2014

While not a completely unfamiliar term, line busting is gaining new currency as handheld devices enable operators to zap orders back to the kitchen from customers queued up at counters and drive-thrus. Part of the time patrons spend standing in line can then be used to prep their orders, moving them through the process more quickly.

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