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Smashburger settlement spotlights lingering impact of problematic Triple Double Burger campaign

 By Lisa Jennings on Oct. 20, 2022

Marketing hype or false advertising? The impact of this 2017 marketing campaign drags on.

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An aging population presents traffic challenges for restaurants

 Sep. 30, 2022

Technomic’s Take: Baby Boomers are dining out less often as they’ve aged. That’s a potential problem for restaurants as population growth stagnates.

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Shoney’s owner launches a new fast-casual, drive-thru pizza concept in Houston

By Lisa Jennings on Sep. 23, 2022

Shoney's owner launches new 7Pie fast-casual pizza brand with drive-thru in Houston.

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Chipotle TV ad celebrates ‘The 88 Club’ to kick off Dallas-Tampa Bay game

By Lisa Jennings on Sep. 07, 2022

The burrito chain will introduce LTOs for the menu highlighting Dallas Cowboys' wide receivers who wore the number 88.

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With the old guidelines this scrambled, what's next for tipping?

By Nancy Kruse and Peter Romeo on Aug. 22, 2022

Sweet & Sour: The longstanding protocols for who, what and when to tip have been upended. Here’s how the turmoil could shake out.

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How entertainment can boost customer satisfaction amid labor challenges

Sponsored content from our partner Atmosphere TV on Aug. 11, 2022

Trying to encourage more on-premise dining and larger check averages, continuing labor challenges can present an obstacle to providing great experiences that draw consumers into the dining room. Entertainment solutions, such as TVs in the waiting and dining areas, can keep diners occupied in the interim.

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Roe v. Wade controversy spills over to restaurants

By Peter Romeo on Jul. 11, 2022

Working Lunch: Even customers are sounding off about the stances taken by favored dining establishments.

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As lines blur, the term ‘fast casual’ has become obsolete

By Jonathan Maze on Apr. 06, 2022

The Bottom Line: As more chains like Chipotle and Shake Shack add drive-thrus and focus on takeout, they look more like the fast-food restaurants from which they tried to differentiate themselves.

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This highlight reel of restaurant fights would make Mike Tyson wince

By Peter Romeo on Mar. 29, 2022

Restaurant Rewind: Carl Icahn's battle with McDonald's brings to mind these all-time classic bouts between investors and restaurant companies.

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Quality Glassware Provides Surprising Solutions

Sponsored content from our partner Arc Cardinal on Feb. 08, 2022

Using high-quality, yet durable, glassware not only elevates your customers’ experience but can benefit operations in numerous ways including labor costs and sanitation.

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