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Best practices for improving recruitment, retention and training

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Employee retention in the palm of your hand

 Sponsored content from our partner Fourth on Sep. 13, 2018

Finding and keeping great employees is a key to success for any business, and the hospitality industry is no exception.

Workforce

NRA Show 2016: Highlights you may have missed

 Sep. 10, 2018

The NRA Show has long been the industry's must-see event, but this year, the Show's programming included a number of changes designed to engage attendees and provide them with relevant, business-building information. Here's a few highlights you might have missed.

Workforce

New law ends Michigan’s tip credit—to restaurants’ delight

By Peter Romeo on Sep. 07, 2018

The restaurant industry believes it has a better chance of keeping the wage break alive if it’s fighting a law instead of a ballot proposal.

Workforce

KFC pushing new technology for its workers

By Jonathan Maze on Sep. 05, 2018

The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.

Workforce

What are the best and worst states for servers?

By Peter Romeo on Aug. 30, 2018

A new study suggests most servers do better in tip-credit states, with only one full-wage state on its most-favorable list.

Workforce

New website aims to foster gender parity for restaurant pros

By Peter Romeo on Aug. 29, 2018

Reset the Table is part of a larger initiative by competing ad agencies to empower women by providing informational resources.

Workforce

Court OKs challenge of Mich.’s tip credit

By Peter Romeo on Aug. 24, 2018

In another victory for labor advocates, voters will be asked on the November ballot to establish a single $12 wage for all hourly employees.

Workforce

Starbucks tests program allowing employees to split time at nonprofit orgs

By Heather Lalley on Aug. 23, 2018

The Starbucks Service Fellows program seeks to boost recruitment and retention through social responsibility.

Workforce

McDonald’s makes a big pledge to help young workers

By Jonathan Maze on Aug. 22, 2018

The company plans to invest $2 million in workforce training in Chicago and pledges to reduce employment barriers for 2 million young people.

Workforce

Applebee’s, Panera Bread and more vow to erase ‘no-poach’ franchise contracts

By Heather Lalley on Aug. 21, 2018

They join seven major chains that agreed last month to stop the practice, under threat of a lawsuit.

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