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Workforce

Best practices for improving recruitment, retention and training

Workforce

7-Eleven franchisees ask to close overnight because labor's too tight

 By Peter Romeo on May 04, 2021

The operators say graveyard sales barely cover the staffing cost. It's the latest indication of a shortage of workers hurting operations.

Workforce

Union vote set for a Voodoo Doughnut shop

 By Peter Romeo on May 04, 2021

Industrial Workers of the World are repeating the organization approach that was successful with Burgerville.

Workforce

How are restaurants finding workers?

By Peter Romeo, Heather Lalley, Patricia Cobe and Jonathan Maze on May 02, 2021

How are restaurants finding workers? Here’s a roundup of ideas we’ve encountered in our reporting and solicited from readers.

Workforce

Texas Roadhouse finds workers harder to come by than sales

By Peter Romeo on Apr. 30, 2021

The casual-dining operator says that labor is its biggest challenge, and it's already feeling pressure on profit margins.

Workforce

The hotel industry wants its own relief package

By Patricia Cobe on Apr. 29, 2021

Hotel owners and the hospitality workers union are urging Congress to pass the “Save Hotel Jobs Act.”

Workforce

4 restaurant takeaways from Joe Biden's address to Congress

By Peter Romeo on Apr. 29, 2021

The president's strategy for the nation would affect all Americans. But several elements hold particular import for restaurants

Workforce

Chipotle could owe $450M in NYC fair workweek suit

By Heather Lalley on Apr. 29, 2021

Chipotle could owe $450 million in NYC fair workweek suit. A service workers' union is applauding the city for filing a complaint against the fast-casual chain.

Workforce

Shake Shack pledges that 50% of its leaders will be people of color by 2025

By Heather Lalley on Apr. 28, 2021

Shake Shack pledges that 50% of its leaders will be people of color by 2025. The fast-casual burger chain also vowed to achieve gender parity in its leadership ranks by 2025.

Workforce

Chipotle sued for more than $150M by New York City

By Heather Lalley on Apr. 28, 2021

Chipotle is sued for more than $150M by New York City. The city said the fast-casual chain has violated its fair scheduling law hundreds of thousands of times.

Workforce

As staffing woes continue, some restaurants turn to technology

By Joe Guszkowski on Apr. 23, 2021

New products promise to cast a wider net or find better candidates faster with the help of artificial intelligence.

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