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Best practices for improving recruitment, retention and training

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Whataburger gives staff $90 million in thank-you bonuses

 By Peter Romeo on Mar. 31, 2021

The regional burger chain is also revamping its compensation plans to raise unit managers' potential pay above $100,000.

Workforce

Olive Garden's parent company raises pay as sales rebound

 By Peter Romeo on Mar. 25, 2021

Darden Restaurants says it will reward hourly employees with $17 million in bonuses while raising its pay scale to $12 an hour.

Workforce

Department of Labor proceeds with tip-pooling expansion

By Peter Romeo on Mar. 24, 2021

Starting in May, restaurants that don't use a tip credit can include back-of-house workers in the pool.

Workforce

How to streamline service call needs without corporate staff support

Sponsored content from our partner ServiceChannel on Mar. 23, 2021

Many operators are rethinking the way they manage support, repair and maintenance in their restaurants.

Workforce

Operators say a ‘living wage’ won’t kill them—if some key ‘if’s’ are met

By Peter Romeo on Mar. 20, 2021

The impact of more than doubling the federal minimum wage would be tempered by phasing in the increase, many restaurateurs contend. But they still have doubts about one size fitting all.

Workforce

End of the tip credit poses a more severe threat than minimum wage hike

By Peter Romeo on Mar. 20, 2021

Nearly half of operators say their full-service restaurant couldn’t persist in its current form if the break on servers’ pay is outlawed.

Workforce

Noodles & Company CEO signs pledge to boost diversity, inclusion efforts

By Heather Lalley on Mar. 17, 2021

The CEO of Noodles & Company signed a pledge to bolster diversity and inclusion efforts chainwide.

Workforce

Sonic will let customers tip their carhops

By Peter Romeo on Mar. 10, 2021

Sonic Drive-Ins has added a feature to its ordering app that will let customers tip their carhops for good service. The feature is available in 1,000 locations.

Workforce

Restaurants added 286k jobs in February

By Jonathan Maze on Mar. 05, 2021

Three out of every four jobs created last month were at a restaurant as stimulus payments and dining room reopenings put some life back into the industry.

Workforce

Chipotle ties executive pay to diversity and sustainability goals

By Heather Lalley on Mar. 04, 2021

Starting this year, 10% of executive compensation plans will be linked to progress toward the chain’s larger vision around diversity and the environment.

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