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consumers

Consumer Trends

Who cares the most about healthy options?

 By Lisa Arnett on Aug. 21, 2017

Check out which limited-service customers are prioritizing health.

Consumer Trends

What's most likely to spur consumer cravings?

 By Lizzy Freier on Jan. 25, 2018

Cooking demos and on-premise ads aren’t doing it for most diners, but these five things are.

This week’s 5 head-spinning moments: Stunners, good and not so much

By Peter Romeo on Aug. 12, 2016

Chiropractors should be exchanging high-fives after reaping a business windfall this week from head-snapping developments in the restaurant business. Here’s a review of the standout neck strainers.

Consumer Trends

America's favorite midscale chains

By Jill Failla on Jan. 17, 2017

Although trendy new breakfast-and-lunch-only eateries continue to pop up, they’ve yet to top legacy brands for consumers’ overall favorite family-style restaurants.

Consumer Trends

Make restaurant patios pup-ready

By Jill Failla on Apr. 13, 2017

How to best handle pooches on the patio as dog-friendly legislation (and the weather) heats up.

Technology

This week’s restaurant nightmares: Bad bets

By Peter Romeo on Aug. 23, 2017

Good intentions don't always yield anything approximating good results. And reason doesn't stand a chance against a juicy though absolutely crazy rumor, as Starbucks can attest.

Consumer Trends

Yelp users’ favorite casual chains

By Peter Romeo on Mar. 05, 2018

A new analysis also shows what differentiates a good user-generated review from a negative one.

Consumer Trends

56 million served

By Kelly Killian on May 15, 2014

Winning means looking at what drives Hispanic consumers’ buying decisions. According to research by Univision, at QSRs, here's what Hispanic diners are looking for.

This week’s restaurant nightmares: Ouch, y’all

By Peter Romeo on Oct. 05, 2016

How easy is it to run afoul of wage and hour laws--and get caught? Ask someone in Austin, Texas.

Consumer Trends

The consumer carryout craze

By Sara Rush Wirth on Jan. 17, 2017

Consumer preferences show that operators need to be in the game.

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