consumers

7 aha’s from Technomic’s consumer-trends thinkfest

By Peter Romeo on Jan. 14, 2016

Trying to profile that vexing beast known as the customer isn’t easy. A look at the dynamics suggests it’s only getting tougher.

Consumer Trends

Consumers' Choice Award-winning chains

By Restaurant Business Staff on Jan. 17, 2017

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Consumer Trends

The 5 cleanest fast-food bathrooms—and 5 missing the mark

By Jill Failla on Mar. 06, 2017

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

Consumer Trends

The 10 most craveable chain tacos

By Lizzy Freier, Michelle Zalesny and Dora Meza on Jul. 07, 2017

Click through to see the list of consumers’ most-craved restaurant tacos, from Mexican joints to burger chains.

Operations

How is delivery disrupting business as we know it?

By Sara Rush Wirth on Dec. 10, 2017

Here's how the off-premise engine is causing a sea change.

Consumer Trends

Tipping 360 Part 2: Pay gap could push tipping change

By Kelly Killian on Feb. 11, 2016

The majority of restaurateurs feel it's important to close the gap between front- and back-of-house pay, and nearly a quarter say that discrepancy could prompt them to make a change. Here's how operators' view tipping.

Consumer Trends

Family meal deals

By Patricia Cobe on Jan. 17, 2017

Women and millennials with children are particularly receptive to takeout, and touting bundled meals as an easy family dinner solution can help appeal to those groups.

Consumer Trends

5 ways to appeal to Hispanic diners

By Jill Failla on Mar. 15, 2017

Hispanic consumers are placing increasing importance on group dining, kids menus and other key service and menu components, reveals new Technomic data.

Consumer Trends