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Consumer Trends

The 10 most craveable chain pizzas

 By Lizzy Freier and Jill Failla on Mar. 24, 2017

In a recent Technomic survey, customers reveal which restaurant chains offer the most craveable pizzas that they can’t get anywhere else.

Consumer Trends

The 10 most alluring LTOs in July

 By Lizzy Freier and Brett Dworski on Aug. 07, 2017

Consumers reveal which chain limited-time offers they were most likely to order last month based on the name and description.

Consumer Trends

Customers’ most-craved seafood

By Lizzy Freier on Dec. 21, 2017

See which 10 chains are winning with seafood that consumers say they can’t get anywhere else.

This week's restaurant nightmares: Jerk spicing

By Peter Romeo on Aug. 10, 2016

Lapses in sense once again ensnarled restaurants in difficult situations. This time, the culprits included an unbridled Facebook enthusiast with a hyperactive imagination and a gun handler who should have known better.

Consumer Trends

America's favorite casual dining chains

By Jill Failla on Jan. 17, 2017

Most of America’s favorite casual-dining concepts for 2017 are upscale or boast a specialized cuisine—only one is a traditional varied-menu concept.

10 restaurant chains with the loudest consumer buzz

By Benita Gingerella on Mar. 30, 2017

These are the brands people are talking about most, on and off social media.

Consumer Trends

Customers say they want 'healthy,' but what does that mean?

By Lisa Arnett on Aug. 17, 2017

The answer depends on who you ask.

Consumer Trends

The top 10 chains that satisfy cravings

By Lizzy Freier on Jan. 22, 2018

Customers share which brands have the menu items they most crave and can’t get anywhere else.

This week’s restaurant nightmares: Bad reflexes

By Peter Romeo on Sep. 28, 2016

Catastrophes can bring out the best in people. Unfortunately, they can also bring out the worst in business decisions. Here's the proof.

Consumer Trends

America's favorite quick service chains

By Jill Failla on Jan. 17, 2017

The QSR Plus subsegment continues to be a sweet spot, with chains such as In-N-Out Burger and Culver’s scoring well for made-to-order fare served at a value price.

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