consumers

4 disruptors reshaping the industry

By Sara Rush Wirth on Mar. 21, 2017

There’s no such thing as business as usual anymore for restaurants. So what forces can operators expect to disrupt the industry in 2017? Here's a sneak peek.

Consumer Trends

8 ways to give customers more bang for their buck

By Patricia Cobe and Brett Dworski on Jul. 31, 2017

Here’s how restaurants can promote value without focusing on price alone.

Consumer Trends

Breaking down the third-party delivery customer

By Sara Rush Wirth on Dec. 10, 2017

Here's who they are and what they expect.

Consumer Trends

Consumers say 3rd-party deliverers have their number

By Peter Romeo on May 05, 2016

The public has fallen head over heels for the new on-demand delivery options, a new Technomic study finds.

Consumer Trends

Gen Z’s Favorite Chains

By Jill Failla on Jan. 17, 2017

Just starting to get their own spending power, Gen Z is now in operators’ sights. Because of their limited budgets, this generation frequents QSRs the most.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

This week’s 5 head-spinning moments: Stunners, good and not so much

By Peter Romeo on Aug. 12, 2016

Chiropractors should be exchanging high-fives after reaping a business windfall this week from head-snapping developments in the restaurant business. Here’s a review of the standout neck strainers.

Consumer Trends

America's favorite midscale chains

By Jill Failla on Jan. 17, 2017

Although trendy new breakfast-and-lunch-only eateries continue to pop up, they’ve yet to top legacy brands for consumers’ overall favorite family-style restaurants.

Consumer Trends