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Consumer Trends

4 consumer trends for 2017

 By Technomic on Jan. 05, 2017

Technomic forecasts the four ways consumers will impact the restaurant business this year.

Operations

This week’s restaurant nightmares: Second screams

 By Peter Romeo on Feb. 15, 2017

Nightmares may not go away for years, as some restaurants learned this week.

Consumer Trends

The 10 most craveable chain sandwiches

By Lizzy Freier, Dora Meza and Michelle Zalesny on May 30, 2017

Customers reveal which chain subs spark their strongest yearnings.

Marketing

6 ways restaurants aim to up traffic around Thanksgiving

By Brett Dworski on Nov. 20, 2017

See what deals operators are unloading for the big feast.

Consumer Trends

Infographic: How to make the most of burgers

Oct. 13, 2015

What condiments and descriptors are appealing to customers? And which ones merit an upcharge? A new Technomic flash report provides some answers.

Consumer Trends

3 surprising tech trends—and 2 restaurants conquering them

By Jill Failla on Jan. 13, 2017

New research reveals how consumers perceive restaurant technology, and how two operators are ahead of the pack in addressing them.

Consumer Trends

The 10 most craveable chain burgers

By Jill Failla and Lizzy Freier on Feb. 28, 2017

Customers reveal which restaurant chains offer them the most craveable burgers that they can’t get anywhere else in a recent Technomic survey.

Operations

This week’s restaurant nightmares: Killer complaints

By Peter Romeo on Jun. 21, 2017

Even mild griping can escalate quickly in the age of social media into a business-killing (or building) controversy, as restaurants learned this week.

Consumer Trends

Top LTOs of 2017

By Lizzy Freier on Dec. 09, 2017

The Top 500 chains unveiled more than 13,000 limited-time offers in 2017, but only some can be winners with consumers.

Consumer Trends

Tipping 360 Part 1: How consumers view tipping policies

By Kelly Killian on Jan. 19, 2016

As restaurateurs experiment with no-tipping policies, consumers we surveyed say they are willing to go with the flow—as long as it means a fair shake for servers.

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