Continue to Site >>>

consumers

Marketing

How to draw guests with next-gen loyalty

 By Jill Failla on Jun. 13, 2017

Punch cards are a thing of the past; these new initiatives are meeting modern needs at top chains.

Consumer Trends

Customers’ most-craved beef

 By Lizzy Freier on Nov. 20, 2017

See which 10 chains are winning with beef that consumers say they can’t get anywhere else.

Consumer Trends

7 aha’s from Technomic’s consumer-trends thinkfest

By Peter Romeo on Jan. 14, 2016

Trying to profile that vexing beast known as the customer isn’t easy. A look at the dynamics suggests it’s only getting tougher.

Consumer Trends

Consumers' Choice Award-winning chains

By Restaurant Business Staff on Jan. 17, 2017

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Consumer Trends

The 5 cleanest fast-food bathrooms—and 5 missing the mark

By Jill Failla on Mar. 06, 2017

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

Consumer Trends

4 new burger preferences

By Lizzy Freier on Jun. 26, 2017

Consumers’ favorite burger components, builds and consumption habits have changed in several ways over the last two years.

Operations

This week’s restaurant nightmares: Just doing it

By Peter Romeo on Dec. 06, 2017

Restaurateurs and customers shushed their inhibitions and indulged some decidedly wicked impulses this week, securing them a prime spot on Santa’s naughty list.

Consumer Trends

Tipping 360 Part 2: Pay gap could push tipping change

By Kelly Killian on Feb. 11, 2016

The majority of restaurateurs feel it's important to close the gap between front- and back-of-house pay, and nearly a quarter say that discrepancy could prompt them to make a change. Here's how operators' view tipping.

Consumer Trends

Family meal deals

By Patricia Cobe on Jan. 17, 2017

Women and millennials with children are particularly receptive to takeout, and touting bundled meals as an easy family dinner solution can help appeal to those groups.

Consumer Trends

5 ways to appeal to Hispanic diners

By Jill Failla on Mar. 15, 2017

Hispanic consumers are placing increasing importance on group dining, kids menus and other key service and menu components, reveals new Technomic data.

  • Page 31