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consumers

Consumer Trends

Diners say they're tipping better than before the pandemic

By Joe Guszkowski on Dec. 02, 2021

More than half of restaurant guests say they usually tip workers at least 20%, according to new research from Popmenu.

Beverage

Sober-curious customers are pushing bars to elevate the mocktail—and even change its name

 By Patricia Cobe on Nov. 18, 2021

To meet demand, skilled bartenders are tapping a wealth of new low- and zero-proof spirits and mixers to create complex, well-balanced drinks with less or no alcohol.

Food

Consumers rate chains’ most craveable sauces

By Patricia Cobe on Nov. 12, 2021

These 10 restaurant brands serve consumers’ favorite dips, drizzles, spreads and condiments.

Beverage

Cannabis is competing with alcohol for Gen Z’s dollars

By Patricia Cobe on Nov. 04, 2021

This generation often prefers to socialize at home, and legalization of marijuana provides an option other than alcohol for those of legal drinking age.

Operations

Highlight Cleanliness To Reassure and Welcome Diners

Sponsored content from our partner GOJO Industries, the inventors of the PURELL brand on Oct. 29, 2021

Where consumers may have been looking for an exciting menu or great atmosphere as their only needs when choosing where to dine, they may now be looking for other things, such as tables with more distance between them, staff wearing personal protective equipment (PPE) or visible cleaning schedules.

Marketing

Survey: Expect a big holiday season for restaurant gift cards

By Heather Lalley on Oct. 15, 2021

Shipping delays, supply chain problems and other issues are potentially leading to a surge in gift card-buying this fall and winter, according to new research from Blackhawk Network.

Operations

Upscale concepts reap benefits of dine-in rebound

By Joe Guszkowski on Oct. 07, 2021

Consumers gravitated toward higher-end, experience-driven restaurants as they celebrated this summer, but true white-tablecloth places are still feeling the pandemic pinch.

Food

Consumers rank their favorite tacos

By Patricia Cobe on Sep. 15, 2021

These 10 chains serve the most craveable tacos, according to Technomic consumer data.

Food

Kids' menus get an upgrade

By Patricia Cobe on Sep. 09, 2021

Mac and cheese down, broccolini up as restaurants offer kids healthier, more premium choices.

Marketing

Chipotle looks to get even more business from its most-loyal customers

By Heather Lalley on Sep. 01, 2021

The fast-casual chain, which has done more than $2 billion in digital sales so far this year, launched an expansion of its rewards program Wednesday that offers ways to earn extra points and badges by completing personalized challenges.

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