marketing

The week in ideas, July 22, 2013

This week: KFC ditches the Colonel for its spinoff. Automatic tips come under scrutiny. Laying off employees via text is a bad idea. Shutting down your restaurant mid meal is even worse.

Marketing

Should your restaurant fall for Tumblr?

The humble online blog has been a staple of many restaurants' web presence for years, so much so that the format has started to look a little stale. Tumblr is a blog site, but it's a bit different than its elders.

Fast-casual chicken chain PDQ has made its mark with an unusual design decision—adding a sink to the main dining room.

Gather ‘round, Millennials, and learn of a time when the rock ‘n’ roll you hear everywhere today, from baseball games to doctors’ waiting rooms, was perceived as a dire social threat.

To make sure your promotions don’t go down and out, consider these tips.

There’s a science to using beverages in a restaurant,” says Jon Taffer. “But the restaurant industry doesn’t use science. Restaurant owners use gut.”

We’ve killed the Monkey. From now on, our site will be known as RestaurantBusinessOnline.com, playing off its 111-year-old print sister. Call us crazy, but we think that name makes more sense.

It’s psychology so well established that we all understand it: We want what we can’t have, be it a luxury yacht, Michael Jordan-like skills or a sugary treat.

Are you using cartoon characters to market not-so-healthy meals to kids? The First Lady would like you to stop.

Marketing lines that few restaurants dared to cross are being trampled into oblivion.

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