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Operations

KFC drops trademark lawsuit targeting Church's Texas Chicken

 By Lisa Jennings on Dec. 19, 2024

Louisville, Kentucky-based KFC objected to Church's use of the term "original recipe" in promoting a revamp of its primary offering.

Marketing

The 2024 restaurant vocabulary words that gave us the ick

 By Heather Lalley on Dec. 18, 2024

From “swicy” to “servant leader,” here’s some of the industry jargon we hope not to see in 2025.

Marketing

Applebee's to add endless fries and free refills to its value meals

By Joe Guszkowski on Dec. 17, 2024

The freebies will start Friday as part of Applebee's $9.99 Really Big Meal Deal. It is the casual-dining chain's latest effort to appeal to price-conscious customers.

Financing

For McDonald's, an already strange year ends on a stranger note

By Jonathan Maze on Dec. 13, 2024

The Bottom Line: The fast-food giant is again the recipient of unwitting publicity, this time over the capture of the alleged killer of United Healthcare’s CEO.

Marketing

How Raising Cane's is making marketing magic with chicken fingers

By Lisa Jennings on Dec. 12, 2024

In a crowded world of fast-casual chicken, this brand, and its celebrity CEO, have built a unique strategy around a simple, never-changing menu.

Marketing

Applebee's picks a meal-deal fight with Chili's

By Joe Guszkowski on Dec. 11, 2024

Applebee’s took a page from Chili’s playbook with its new $9.99 Really Big Meal Deal. Now the bar-and-grill chain is poking its rival on social media as it looks to make up lost ground.

Marketing

For some struggling restaurant chains, boosting traffic is a new game

By Peter Romeo on Dec. 11, 2024

Concepts as different as Dickey's and Dave & Buster's are embracing new arcade-like attractions to bolster sagging sales and traffic.

Marketing

Here are the worst pitches for coverage we fielded in 2024

By Peter Romeo on Dec. 06, 2024

Reality Check: We appreciate all the assistance that was offered for developing stories. Some far, far more than others.

Operations

Raising Cane's may not convert landmark Googie site Norms after all

By Lisa Jennings on Dec. 05, 2024

The fast-casual chicken finger specialist withdrew a proposal to take over the iconic 67-year-old Norms location in Los Angeles, saying to the community: We hear your concerns.

Marketing

Restaurant gift cards figure large on this year's holiday shopping lists

By Peter Romeo on Dec. 04, 2024

A survey by the National Restaurant Association found that nearly 60% of shoppers intend to buy one as a gift, and the propensity is even higher among younger consumers.

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