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Operations

Outback Steakhouse gets into catering

 By Joe Guszkowski on Apr. 21, 2022

The chain is now offering the service at 481 restaurants as it looks to tap into workers returning to the office.

Leadership

Claudia San Pedro leads with super-Sonic energy

 By Jonathan Maze on Apr. 21, 2022

A positive attitude and a non-stop motor have helped the Sonic brand president, the 2022 Restaurant Leader of the Year, overcome any challenge, from learning English to facing a pandemic.

Financing

Carl Icahn appeals to big shareholders in his McDonald’s fight

By Jonathan Maze on Apr. 21, 2022

The famed investor, who only owns a token amount of company stock, blasted the company’s animal welfare practices and said the company is wasting $16 million fighting his board nominees.

Financing

With funding hard to come by, some restaurants turn to their tech suppliers for loans

By Joe Guszkowski on Apr. 21, 2022

Loans from companies like Toast and Square may be more accessible than traditional sources, but they highlight a larger problem with financing for mom and pops.

Leadership

Peach Cobbler Factory names Greg George CEO

By Heather Lalley on Apr. 21, 2022

The 10-unit dessert concept said it has extensive growth plans.

Operations

In a political swipe, Florida legislature ends Disney's self-regulation

By Peter Romeo on Apr. 21, 2022

The entertainment giant is losing the 55-year-old privilege of functioning as the government of its holdings in the middle part of the state.

Financing

Saladworks parent WOWorks is acquiring two more fast-casual concepts

By Heather Lalley on Apr. 21, 2022

Kelly Roddy, CEO of the multi-concept operator, said the deal would be announced in the next couple of weeks, and that both of the purchases would be better-for-you brands.

Leadership

Focus Brands names Tim Voss chief technology officer

By Jonathan Maze on Apr. 21, 2022

The longtime executive will oversee technology at the owner of Auntie Anne’s, Cinnabon, Jamba and other concepts.

Financing

BJ’s posts record Q1 despite omicron impact

By Joe Guszkowski on Apr. 21, 2022

As its restaurants staffed up again, sales followed, helping the chain generate its highest revenues ever for the period.

Workforce

McDonald’s will reward employees based on customer shout-outs

By Jonathan Maze on Apr. 20, 2022

Under the company’s “Thank You Crew” initiative, franchisees provide personalized “surprise and delight” rewards to employees who do everything from providing extra special service to saving a customer’s life.

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