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Financing

A former McDonald’s franchisee looks back at her long career

 By Jonathan Maze on Jan. 19, 2022

A Deeper Dive: Tracy Johnstone sold her restaurants after more than 30 years in the business. She talks on the podcast about learning to love the business and thriving in a male-dominated world.

Leadership

Red Lobster hires Patty Trevino as CMO

 By Joe Guszkowski on Jan. 19, 2022

The former head of marketing for Hardee's and Carl's Jr. will take over the newly created position.

Leadership

Saladworks’ parent WOWorks hires Brian Farris as chief development officer

By Heather Lalley on Jan. 19, 2022

Farris has previously held executive posts with Schlotzsky’s, Focus Brands, Quiznos and Boston Market.

Financing

Del Taco gets back on its growth track

By Jonathan Maze on Jan. 19, 2022

The Mexican fast-food chain’s new prototype, opened last month in Orlando, is the centerpiece of a new franchising strategy.

Technology

With automated drive-thrus, Checkers gives glimpse at future of fast food

By Joe Guszkowski on Jan. 19, 2022

Tech Check: The drive-thru helped QSRs thrive during the pandemic, but it’s also ripe for change.

Financing

Consumers are increasingly questioning restaurants’ value

By Jonathan Maze on Jan. 19, 2022

The Bottom Line: Black Box data suggests diners aren't so sure they're getting their money's worth amid soaring menu prices.

Marketing

Taco Bell is starting a business school

By Jonathan Maze on Jan. 19, 2022

The Mexican fast-food chain is launching the Taco Bell Business School to give people from all backgrounds opportunities to get into restaurant ownership.

Financing

Skippers has a new owner and growth plan

By Peter Romeo on Jan. 19, 2022

The onetime cult favorite has shrunk to five full-fledged restaurants and 128 stations in c-stores and supermarkets. The buyer, the distribution company Harbor Wholesale, intends to grow the brand.

Workforce

Starbucks opts not to require worker vaccinations

By Jonathan Maze on Jan. 19, 2022

The coffee giant, which earlier announced plans to require vaccines or tests, is now encouraging inoculation after the Supreme Court killed the federal mandate.

Technology

Tech roundup: Latest restaurant tech unicorn isn’t first of its kind

By Joe Guszkowski on Jan. 19, 2022

Flipdish is one of many online ordering companies jostling for restaurant dollars. Also, Serve unveils a more autonomous delivery bot, DoorDash’s CEO joins Meta’s board and more.

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