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Technology

Chicago sues Grubhub, DoorDash for 'deceptive business practices'

 By Joe Guszkowski on Aug. 27, 2021

A pair of landmark lawsuits accuse the delivery companies of harming restaurants and misleading customers.

Technology

Kitchen United sees itself in ‘every big city in America’

 By Joe Guszkowski on Aug. 26, 2021

After years of measured growth, the ghost kitchen provider is ready to apply its experience to rapid expansion.

Food

Wendy’s is introducing a new french fry recipe next month

By Jonathan Maze on Aug. 26, 2021

The company is also coming out with a new Big Bacon Cheddar Cheeseburger as it continues to upgrade its premium menu.

Operations

Illinois reverts to a mask mandate for dine-in restaurant guests

By Peter Romeo on Aug. 26, 2021

Restaurant employees will also be required to wear a face covering. The mandate applies to residents and visitors despite their vaccination status.

Workforce

A bad image costs chain restaurants’ new hires—and aid dollars

By Peter Romeo on Aug. 26, 2021

Independents had an easier time getting staff and federal relief, according to new data from the U.S. Small Business Administration.

Food

Del Taco is combining quesadillas with tacos

By Jonathan Maze on Aug. 26, 2021

The chain is introducing a line of Stuffed Quesadilla Tacos with either chicken or steak along with a line of caramel beverages.

Operations

Starbucks is closing its Princi bakeries

By Heather Lalley on Aug. 26, 2021

The move comes as the coffee giant focuses on drive-thrus and convenience, rather than its higher-end offshoots.

Leadership

Aaron Powell named Pizza Hut CEO

By Jonathan Maze on Aug. 26, 2021

The former Kimberly-Clark executive will take over as head of the pizza delivery chain next month.

Financing

Burgerim franchisees find a second life with other concepts

By Jonathan Maze on Aug. 26, 2021

Many develop independent concepts, while others go with franchises. Some continue to deal with challenges associated with the chain’s collapse.

Technology

NYC approves permanent cap on delivery commissions

By Joe Guszkowski on Aug. 26, 2021

Delivery providers will also have to get a license to operate in the city. Grubhub said it would "vigorously fight" the fee cap.

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