News

Operations

TGI Fridays finds COVID to be a mother of invention

The casual-dining chain's adjustments run from field tents to headquarters. Or is that the call center?

Food

A small chain takes on the giants in the QSR chicken sandwich wars

Golden Chick dedicated resources and R&D muscle into differentiating its new offering.

Several chains and countless independents expressed solidarity as the movement swept the country.

Across the country, operators—many of whom were readying to reopen amid the pandemic—are cleaning up after several nights of violence and looting.

The casual chain's revised credit facility requires $25 million to be raised from equity, and management has aired doubts about doing it in time.

Gene Lee went from zero dollars, the pay level he set for himself to help Darden Restaurants and its employees, to $1 million a year.

Current CEO Steve Joyce will not have his contract renewed, the company said.

Around the country, mom and pops—many of which served their communities for decades—are shutting their doors in record numbers.

Some operators are trying it, but consumers do not seem to support the move.

The casual dining chain, which has been shrinking for years, has closed at least 150 locations, more than a third of the system, and many will not reopen.

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