technology

10 FSTec lessons for the non-techie

If there were any lingering doubts that technology is pushing beyond the IT department to reshape every discipline represented in a corporate headquarters, they were laid to rest at FSTec, once an industry conference for restaurant CIOs. At this year’s event, you were as likely to hear a question posed by a marketing, HR or ops specialist as you were to catch two tech heads speaking in their tribe’s peculiar code.

Technology

13 ways your restaurant may be using technology to woo you

The revered Reader’s Digest recently enlightened consumers about the high-tech methods restaurants use to connect with customers—and shape their dining-out choices.

While full-service restaurants still are a major market, suppliers seem to be targeting their goods to what they believe are growth concepts: c-stores, kiosks, fast casuals and QSRs. Here are some other trends that happened on the NAFEM show floor.

Users of an online-ordering service will now be able to offer the cashless-payment capability.

Starbucks has changed its rewards process, and two other chains look to improve in-app payment.

Counting Danny Meyer as an investor, Umi Kitchen cracks the delivery-only restaurant code for using amateur cooks.

We’ve seen the drive-thru of the future and it is easier, faster and friendlier.

Emerging tech systems could help create frictionless service for consumers and allow operators to get to know their customers better. Here's how.

Asian fast-casual chain becomes first concept to license automat-style tech platform.

Grubhub CEO: Consumers are replacing frozen foods with restaurant meals at home.

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