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Technology

Important technologies for off-premise dining

 Sponsored content from our partner McCain Foods on Mar. 05, 2021

In 2020, restaurants saw unprecedented numbers of off-premise orders.

Marketing

Restaurant chains go all-in on loyalty

 By Jonathan Maze and Joe Guszkowski on Mar. 05, 2021

Big chains are starting more loyalty programs than ever, driven by customer demand and a need for more information.

Technology

Head of Uber Eats' U.S. and Canada market out after 6 months

By Joe Guszkowski on Mar. 05, 2021

Stephane Ficaja will be replaced by Sarfraz Maredia, head of Uber's rides division in the U.S. and Canada.

Technology

TGI Fridays’ text-based marketing program gets a quick response

By Joe Guszkowski on Mar. 04, 2021

The SMS channel launched in September is generating strong conversion rates and has about 300,000 users.

Technology

Tech roundup: White Castle’s ghost kitchen gets slammed, Fla. eyes a delivery fee cap

By Joe Guszkowski on Mar. 02, 2021

Also, the ordering integration club keeps growing.

Technology

Planning for a restaurant’s future in a cash-strapped environment

Sponsored content from our partner Restaurant Technologies on Mar. 01, 2021

“So what do we do now?” That’s the question many restaurant owners and managers are asking themselves.

Technology

For some restaurants, virtual brands are a ‘godsend’

By Joe Guszkowski on Feb. 26, 2021

Concepts like MrBeast Burger are keeping some operators afloat during the pandemic. But will they become a permanent fixture in kitchens?

Technology

DoorDash keeps growing, but post-pandemic headwinds await

By Joe Guszkowski on Feb. 26, 2021

Even amid favorable conditions, the company still lost money, and widespread vaccination could put a damper on food delivery, executives said.

Technology

Delivery company Hungr launches suite of virtual brands

By Joe Guszkowski on Feb. 25, 2021

The data-driven Hungr Kitchen concepts are meant to help restaurants, not compete with them, the company said.

Technology

Tech roundup: DoorDash launches restaurant accelerator, Toast eyes IPO

By Joe Guszkowski on Feb. 23, 2021

Also, Yelp rolls out new tools for restaurants.

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