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Consumer Trends

2012 trend book: Technology

A roundup of mobile payments, restaurants running on iPhones and POS moving to tableside.


Floating on cloud computing

One reason why some restaurants have been hesitant to switch to cloud computing is the need for an always-on Internet connection. What happens if the Internet goes down?

The star ratings on consumer-generated websites, such as Yelp! and Chowhound, carry a lot of weight, according to a survey by the Dining Decision Ecosystem. The survey, conducted with 500 participants, found that after a friend’s recommendation, the Internet holds the biggest influence with patrons deciding where to eat.

As Shake Shack has grown from its humble beginnings into a family of 15 stores in three countries, so has its social media fan base. To support their avid and active customers, they redesigned and relaunched their website.

INDEPENDENCE, OH (May 28, 2013)—United Computer Group, Inc. (UCG), an information technology services firm, has been chosen to supply cloud-based backup...

The parent company of Restaurant Business has acquired FSTEC, the food service industry’s premier technology conference and exhibition.

A revival of the Italian chain is critical to the company’s turnaround. Here are the highlights of the strategy, unveiled to investors last week as they digested some bad financial news.

Sometimes the hottest emerging restaurant trends feel very much like ones the industry has known before. This week is a case in point.

About 200 stores in San Francisco were outfitted with the devices, which enable customers to recharge phones by laying them on a mat.

Ever wonder what motivates citizen reviewers? Here’s how and why one hyperactive user rated 1,440 meals last year.

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