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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

America's favorite fast-casual chains

 By Heather Lalley on Mar. 16, 2020

Sandwich chains account for three of the top five spots in the fast-casual category.

Consumer Trends

Chains gaining favor with guests

 By Heather Lalley on Mar. 06, 2020

These chains made up the most ground with consumers surveyed by Technomic.

Consumer Trends

America's favorite steak chains

By Restaurant Business Staff on Mar. 05, 2020

The top chains stood out with service and hospitality in particular.

Consumer Trends

America's favorite varied menu chains

By Heather Lalley on Mar. 05, 2020

Top chain Cheddar's Scratch Kitchen boasts the highest guest frequency of any Darden Restaurants brand.

Consumer Trends

Service still comes first

By Robert Byrne on Feb. 28, 2020

Sometimes too much tech takes the hospitality out of restaurants—and loses guests as a result.

Consumer Trends

America's favorite burger chains

By Heather Lalley on Feb. 28, 2020

In-N-Out gets some of the industry’s highest marks for service and hospitality.

Consumer Trends

America's favorite family-style chains

By Heather Lalley on Feb. 28, 2020

Cracker Barrel Old Country Store leads the way again.

Consumer Trends

America's favorite limited-service pizza chains

By Heather Lalley on Feb. 28, 2020

No. 1 Papa Murphy's got especially high marks for takeout and convenience

Consumer Trends

America's favorite beverage/snack chains

By Heather Lalley on Feb. 28, 2020

Tropical Smoothie Cafe took the top spot.

Consumer Trends

America's favorite full-service Italian chains

By Heather Lalley on Feb. 28, 2020

Maggiano’s Little Italy held on to the top spot.

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