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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

America's favorite sandwich chains

 By Restaurant Business Staff on Feb. 28, 2020

Firehouse Subs scored particularly well in the service and convenience categories.

Consumer Trends

America's favorite bakery/cafe chains

 By Heather Lalley on Feb. 28, 2020

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.

Consumer Trends

America's favorite chicken chains

By Heather Lalley on Feb. 28, 2020

Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.

Consumer Trends

America's favorite Mexican chains

By Heather Lalley on Feb. 28, 2020

Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.

Consumer Trends

America's favorite seafood chains

By Heather Lalley on Feb. 28, 2020

One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.

Consumer Trends

Families are big business—don’t ignore the youngest customer

Sponsored content from our partner C3 – Creative Consumer Concepts on Feb. 19, 2020

About half of millennials now have children, and they remain big patrons of restaurants.

Consumer Trends

Which chains sell the most-craveable wings?

By Heather Lalley on Jan. 17, 2020

With the Super Bowl fast approaching, here are the chains with the most-craveable chicken wings, according to Technomic consumer data.

Consumer Trends

America's favorite casual/upscale-dining chains

By Heather Lalley on Jan. 07, 2020

Despite struggles for the segment, consumers have their favorites for special occasions and other dining trips when an experience is paramount.

Consumer Trends

Quiz: Identify which plant-forward dishes you should offer next

Sponsored content from our partner Clemens Food Group on Dec. 19, 2019

Successful new menu items should combine plant- and animal-based ingredients, rather than going fully vegetarian or vegan, to appeal to the widest pool of diners.

Consumer Trends

Chick-fil-A is America's favorite chain

By Heather Lalley on Dec. 18, 2019

Few chains embody the blend of service and convenience reflected in this year’s consumer favorite.

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