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Coronavirus

Industries all across the country are experiencing the disruptive impact of the COVID-19 Coronavirus. Discover how it could affect the U.S. foodservice, grocery and convenience industries.

UFCW, Stop & Shop Reach Deal for Retroactive Premium Pay

 By Jon Springer on Sep. 25, 2020

The retailer agrees to a seven-week retroactive bonus for 56,000 workers following expiration of hourly premiums.

Technology

DoorDash accused of steering orders from non-partner restaurants

 By Joe Guszkowski on Sep. 25, 2020

A lawsuit alleges the delivery company is listing these restaurants as closed or too far away in an attempt to redirect guests to official partners.

What Are the Rules After Coronavirus?

By Jackson Lewis on Sep. 25, 2020

For the Outlook Leadership Community, three c-store retailers discuss how convenience will evolve

Ingles Markets Announces Third Round of Bonus Pay

By Kristina Hurtig on Sep. 25, 2020

Retailer continues to recognize associates for their efforts during the COVID-19 crisis with $300 to full-time associates and $150 to part-timers.

How the Pandemic Changed How Shoppers Buy and Consume Meat

By Kat Martin on Sep. 25, 2020

Meat sales increased an unprecedented 34.6% during the first six months of the pandemic as shoppers bought more, ate more and consumed a wider variety of cuts, FMI/Meat Institute study shows.

3 Loyalty Developments Driven by the Pandemic

By Jackson Lewis and Greg Lindenberg on Sep. 24, 2020

Retailers move closer to the consumer

Washington clears the way for catering to ramp back up

By Peter Romeo on Sep. 24, 2020

The state is one of several that have lifted restrictions on foodservice operations this week.

Workforce

Olive Garden's owner lays off 11% of support staff

By Peter Romeo on Sep. 24, 2020

Included were 225 Darden employees who opted for early retirement and former COO Dave George, whose departure was described as an “involuntary separation.”

Technology

With health a top priority, restaurants race to innovate

By Joe Guszkowski on Sep. 24, 2020

Many are leaning on technology for its ability to reduce human contact and human error.

House of Representatives passes continuing resolution that includes funding to extend summer meal program waivers

By Benita Gingerella on Sep. 23, 2020

The legislation will add almost $8 billion in funding for school nutrition programs.

Operations

Washington clears the way for catering to ramp up

By Peter Romeo on Sep. 23, 2020

The state is one of several that have lifted restrictions on restaurants this week.

Shopping Behaviors 'Forever Changed’ by Pandemic, Rosie CEO Says

By Kat Martin on Sep. 23, 2020

Nick Nickitas of the e-commerce platform Rosie talks holiday shopping during a pandemic and how a second wave of COVID-19 may further impact grocery retail.

Technology

Mobile ordering takes off, thanks to COVID

By Jonathan Maze on Sep. 23, 2020

The long-growing service has flourished during the pandemic, providing chains with some unexpected opportunities.

Technology

U.S. reps call for investigation of delivery services

By Joe Guszkowski on Sep. 23, 2020

Market concentration has given the companies unfair leverage over restaurants, the officials wrote in a letter to the FTC.

Operations

Indiana drops restrictions on restaurants' operations

By Peter Romeo on Sep. 23, 2020

Capacity caps and most operational limits will be removed on Saturday.

How to Hire Successfully in Today’s Tough Environment

By Betsi Bixby on Sep. 23, 2020

8 actionable steps from long-time industry consultant

Walmart Delivering COVID-19 Tests Via Drone in North Las Vegas

By Kristina Hurtig on Sep. 23, 2020

The pilot, in partnership with Quest Diagnostics and DroneUp, aims to help determine what roles drones can play in pandemic response, healthcare delivery and retail.

Beverage

Bottled and canned cocktails flow into Marriott’s hotel bars

By Patricia Cobe on Sep. 23, 2020

The trend toward readymade drinks fits with today’s safety and labor concerns.

Technology

Curbside service shifts into the fast lane

By Peter Romeo on Sep. 22, 2020

Delivery was supposed to be the big gainer of the pandemic. But operators have discovered that an old service coupled with new technology is what they’re seeing as a greater sales opportunity.

Financing

Hope continues to dim for the hotel industry

By Patricia Cobe on Sep. 22, 2020

Without a relief package, a majority of hotels will be forced to lay off more workers and close their doors.

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