Coronavirus

Industries all across the country are experiencing the disruptive impact of the COVID-19 Coronavirus. Discover how it could affect the U.S. foodservice, grocery and convenience industries.


Workforce

The restaurant labor landscape has vastly improved since the pandemic

After a tumultuous five years, recruitment and retention is back to pre-COVID rates. But labor costs are more than 30% higher, and employers are still struggling to make the math work.

Operations

The pandemic brought full-service restaurants to a crossroads

Widespread dining room closures forced sit-down operators to embrace convenience. But consumers still want an experience too.

The pandemic introduced many Americans to the ease and convenience of food delivery. It has now become too big for restaurants to ignore.

Five years after the COVID pandemic, the restaurant business is as big as it’s ever been. But it has also changed in ways both significant and subtle.

Here’s how self-checkout, omnichannel shopping, labor, foodservice and more look different 5 years later

Donald Finley, owner-operator of the now-closed Jekyll & Hyde eatertainment concept in New York City, has already repaid the funds he received from the Paycheck Protection Program and another government program.

Q&A with Don Rhoads, chairman of NACS and CEO of Convenience Group LLC

Foxtrot, Sheetz, Wawa gaining foothold in crossover retail space

The burger chain told workers outside of California and Oregon that they are not allowed to wear masks on the job.

About 31,000 requests for aid were rejected for being invalid or outright fraudulent, according to the SBA. Now it's investigating 720 RRF grants that may be bogus.

Donald Finley, former operator of the now-defunct Jekyll & Hyde theme restaurant, acknowledged that he misused funds from 29 federal loans.

Big city downtowns may never be the same. But smaller communities are booming, creating new opportunities for operators.

The owners of Rockstar Dough LLC and Chicken Feed LLC face charges of wire fraud and money laundering.

The jury sided with the plaintiff, who said the retail giant breached its early pandemic contract. Walmart said it’s reviewing its legal options.

Multiconcept operator Besim Kukaj used his $1.5 million loan to buy luxury items, feds say.

Another $75 million was found for hotels. The money is intended to ease a transition from survival to sustained recovery.

OnCue invests in program to help employees better manage customer threats and interactions

The pan-Asian concept opens a seventh unit this week in Tampa, with two more to come.

Nostalgia and ready-to-eat offerings among innovations highlighted in Placer.ai study

The restaurant industry is entering a new year with more distance from the bleakest days of the crisis than the calendar might suggest.

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