Operations

New restaurant equipment and back-of-the-house technology

Dave & Buster’s sues New York’s governor

By Heather Lalley on Feb. 17, 2021

The struggling food-and-games chain filed a lawsuit against Gov. Andrew Cuomo, calling his mandate to keep arcades closed while similar businesses reopen “arbitrary and unconstitutional.”

Operations

Multi-concept Ark Restaurants is ‘cautiously optimistic’ about the future

By Heather Lalley on Feb. 16, 2021

The operator of many independent concepts said it expects to be in the black by Q3 after a massive pandemic downturn.

Operations

McDonald’s faces another discrimination lawsuit

By Jonathan Maze on Feb. 16, 2021

Herb Washington, one of the company’s most prominent Black franchise owners, is accusing the company of forcing him to sell stores to White operators.

Operations

BJ's Restaurants ramps up its 'beer club' and development of a virtual concept

By Peter Romeo on Feb. 12, 2021

The beer subscription will be expanded to all of California, while management gauges the feasibility of a secondary brand called Slow Roast.

Operations

French bakery cafe la Madeleine opens its first drive-thru

By Heather Lalley on Feb. 11, 2021

The chain’s CEO said the new design represents the future of the brand.

Operations

The restaurant of the future: 6 ways restaurants can future-proof for success in a post-pandemic world

Sponsored content from our partner Menuu Software on Feb. 09, 2021

The pandemic has dramatically impacted the restaurant industry—more than 120,000 restaurants across the U.S. permanently closed in the past 12 months. And according to Bloomberg, numbers like that indicate that “more than 500,000 restaurants of every type—franchise, chain and independent—are in an economic free fall.”

Operations

Why restaurants should balance value, quality and social responsibility

Sponsored content from our partner McCain Foods on Feb. 09, 2021

The pandemic threw the restaurant industry for a loop, presenting challenge after challenge to operators, who in turn have spent the past year pivoting and innovating in an attempt to stay afloat.

Operations