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Operations

New restaurant equipment and back-of-the-house technology
Operations

McDonald’s will tie executive bonuses to its diversity goals

 By Jonathan Maze on Feb. 18, 2021

The burger giant has promised to hire more women and people from underrepresented groups in leadership roles and plans to reach gender parity by the end of 2030.

Operations

2020 was Wingstop’s year

 By Heather Lalley on Feb. 17, 2021

Despite (or because of) the pandemic, the chicken wing brand saw record growth, reporting $2 billion in systemwide sales for the year.

Operations

Creating Immersive Experiences for the Future of Foodservice

Sponsored content from our partner Coates Group on Feb. 17, 2021

As we look towards the future and hope for post pandemic life to return, it’s going to be interesting how much “digital” actually lives on in the experience. We’ve got a lot of communications advances coming over the horizon, and automation is only going to become more and more involved.

Operations

Dave & Buster’s sues New York’s governor

By Heather Lalley on Feb. 17, 2021

The struggling food-and-games chain filed a lawsuit against Gov. Andrew Cuomo, calling his mandate to keep arcades closed while similar businesses reopen “arbitrary and unconstitutional.”

Operations

Beef ‘O’Brady’s creates new branding and packaging for its to-go business

By Patricia Cobe on Feb. 17, 2021

“Beef's on Demand” launches to feed the growing desire for takeout and delivery.

Operations

McDonald’s faces another discrimination lawsuit

By Jonathan Maze on Feb. 16, 2021

Herb Washington, one of the company’s most prominent Black franchise owners, is accusing the company of forcing him to sell stores to White operators.

Operations

Multi-concept Ark Restaurants is ‘cautiously optimistic’ about the future

By Heather Lalley on Feb. 16, 2021

The operator of many independent concepts said it expects to be in the black by Q3 after a massive pandemic downturn.

Operations

BJ's Restaurants ramps up its 'beer club' and development of a virtual concept

By Peter Romeo on Feb. 12, 2021

The beer subscription will be expanded to all of California, while management gauges the feasibility of a secondary brand called Slow Roast.

Operations

French bakery cafe la Madeleine opens its first drive-thru

By Heather Lalley on Feb. 11, 2021

The chain’s CEO said the new design represents the future of the brand.

Operations

Why restaurants should balance value, quality and social responsibility

Sponsored content from our partner McCain Foods on Feb. 09, 2021

The pandemic threw the restaurant industry for a loop, presenting challenge after challenge to operators, who in turn have spent the past year pivoting and innovating in an attempt to stay afloat.

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