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New restaurant equipment and back-of-the-house technology
Operations

Panera opens a pick-up-only store

 By Heather Lalley on Jun. 10, 2022

The first Panera To Go, which opened on Chicago’s North Side last month, has no dining room. Two more digital-only locations are planned to open this year, the bakery-café chain said.

Operations

Starbucks rethinks its bathroom policy

 By Heather Lalley on Jun. 10, 2022

In 2018, following a widely publicized racist incident in one of its stores, the coffee giant opened its restrooms to all. But interim CEO Howard Schlutz says a mental health crisis is putting that policy (and worker safety) in jeopardy.

Operations

Shake Shack frustrated by clogs in its new-restaurant pipeline

By Heather Lalley on Jun. 09, 2022

The burger chain planned to open up to 50 new units this year but has pared that down to 40 to 45 stores because of a variety of delays and slowdowns. Many will have to open in the fourth quarter.

Operations

Union threatens a work stoppage at some US Foods facilities

By Peter Romeo on Jun. 09, 2022

The Teamsters says it's ready to strike, and the distributor reports it's developing contingencies.

Operations

Jim ‘N Nick’s Bar-B-Q tries fast casual—emphasis on fast

By Joe Guszkowski on Jun. 07, 2022

The 38-unit brand is converting some locations to counter service in an effort to speed up operations.

Operations

Tim Hortons U.S. is the latest to try a seatless prototype

By Jonathan Maze on Jun. 07, 2022

The company unveiled a 900-square-foot drive-thru-only location among its new designs, which also include a larger version with a 24-seat dining room.

Operations

What dinner and a movie look like circa 2022

By Peter Romeo on Jun. 01, 2022

AMC's newest facility features seat delivery and far more than popcorn. A bar is coming.

Operations

The White House wants to make restaurants and other buildings more weather-resistant

By Peter Romeo on Jun. 01, 2022

The administration intends to use a combination of sticks and carrots to update building codes.

Operations

Regulators eye requirement that companies disclose their greenhouse-gas emissions

By Peter Romeo on May 31, 2022

Working Lunch: In some instances, public companies would also have to specify the contributions of suppliers and customers.

Operations

Webinar: Stop eating your losses: Bake chargeback management into your fraud strategy

By National Restaurant Association on May 31, 2022

Join payments fraud specialists from Visa and Verifi on Tuesday, June 7 at 2 p.m. EDT to learn how restaurants can prevent bad actors.

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