Operations
French bakery cafe la Madeleine opens its first drive-thru
The chain’s CEO said the new design represents the future of the brand.
Operations
Why restaurants should balance value, quality and social responsibility
The pandemic threw the restaurant industry for a loop, presenting challenge after challenge to operators, who in turn have spent the past year pivoting and innovating in an attempt to stay afloat.
Operations
The restaurant of the future: 6 ways restaurants can future-proof for success in a post-pandemic world
The pandemic has dramatically impacted the restaurant industry—more than 120,000 restaurants across the U.S. permanently closed in the past 12 months. And according to Bloomberg, numbers like that indicate that “more than 500,000 restaurants of every type—franchise, chain and independent—are in an economic free fall.”