Operations

New restaurant equipment and back-of-the-house technology
Operations

French bakery cafe la Madeleine opens its first drive-thru

The chain’s CEO said the new design represents the future of the brand.

Operations

Why restaurants should balance value, quality and social responsibility

The pandemic threw the restaurant industry for a loop, presenting challenge after challenge to operators, who in turn have spent the past year pivoting and innovating in an attempt to stay afloat.

The pandemic has dramatically impacted the restaurant industry—more than 120,000 restaurants across the U.S. permanently closed in the past 12 months. And according to Bloomberg, numbers like that indicate that “more than 500,000 restaurants of every type—franchise, chain and independent—are in an economic free fall.”

Restaurant owners who survive the pandemic will create a business platform upon which they can again make their enterprises thrive.

The sandwich chain worked with Rider University’s foodservice provider to launch the branded concept.

The hot dog chain is growing rapidly via ghost kitchens and a virtual wing brand and has 45 additional branches in the works.

Toasted Barrel is a profitable new concept with plans for expansion to other limited-service hotel properties.

Fueled by a pandemic-driven uptick in wing consumption, wing reserves are at their lowest in a decade and prices are steadily climbing.

The chain, seeing its margins squeezed by delivery, is trying to find the sweet spot between profitability and not driving customers away.

After a year when in-car eating soared across all restaurant segments, automakers are taking mobile settings to new heights. Literally.

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