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Operations

New restaurant equipment and back-of-the-house technology
Operations

Velvet Taco is opening a seatless restaurant

 By Peter Romeo on Jan. 20, 2021

An 800-sq.-ft. unit will open without a dining room.

Operations

Boston Market’s new owner is on pace to open two restaurants per week

 By Heather Lalley on Jan. 20, 2021

Jay Pandya said he is well aware of the chain’s past troubles but this time, new units are being opened “strategically.”

Operations

How the pandemic impacted restaurants’ spending

By Joe Guszkowski on Jan. 20, 2021

Orders fell by nearly a quarter overall, but purchases of things like disposable bags and food safety products soared.

Operations

How Velvet Taco increased throughput 20%

By Peter Romeo on Jan. 19, 2021

A drive-thru pickup lane alone has increased the production of tacos at peak times by 60%, says CEO Clay Dover.

Operations

How Panera is shifting its catering business for the COVID era

By Heather Lalley on Jan. 19, 2021

A new virtual catering channel and more are giving the brand hope for the sluggish revenue channel in the new year.

Operations

Restaurant resilience in the pandemic age

Sponsored content from our partner McCain Foods on Jan. 19, 2021

How the industry has innovated in response to the challenges presented by COVID-19

Operations

Starbucks will help distribute the vaccine in its home state

By Jonathan Maze on Jan. 19, 2021

The company is working with the State of Washington on scaling vaccine efforts.

Operations

D.C. restaurants brace for what the inauguration might bring

By Peter Romeo on Jan. 15, 2021

With transportation already limited and more deadly violence possible, operators are deciding whether to stay open for what’s usually a business boon.

Operations

Shake Shack inches closer to opening 1st drive-thru

By Heather Lalley on Jan. 15, 2021

The chain, hampered by its urban real estate portfolio, announced plans to open a drive-thru in a new Orlando development later this year.

Operations

Make the ServSafe Dining Commitment

By National Restaurant Association on Jan. 15, 2021

The commitment signals to guests that the restaurant has publicly declared its dedication to food safety.

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