Operations

New restaurant equipment and back-of-the-house technology

Operations

Jeremiah’s Italian Ice tests first ground-up build as new prototype

By Lisa Jennings on Dec. 02, 2022

The free-standing building with a drive-thru could be one of several new formats for growth.

Operations

Senate votes to avert a rail strike

By Peter Romeo on Dec. 01, 2022

The move will spare restaurants from what industry leaders warned would be a disastrous supply situation.

Operations

Wild swings in food costs force restaurants to rethink menus

By Patricia Cobe on Nov. 30, 2022

To keep costs in check, operators are frequently evaluating vendors, re-engineering the menu, running specials and keeping a closer watch on inventory and waste to avoid more menu price hikes.

Operations

Restaurants call on Congress to avert a rail strike

By Peter Romeo on Nov. 30, 2022

The National Restaurant Association cites an avoidance of the walkout as its top legislative priority for the remainder of 2022.

Operations

Plagued with legal problems and harassment allegations, The Willows on Lummi Island closes permanently

By Lisa Jennings on Nov. 30, 2022

Owners of the tiny island restaurant and inn have donated the property to charity, and it’s unclear whether any potential buyer might reopen the luxury dining spot.

Operations

Delivery will be the last luxury to go, says Shake Shack CEO

By Lisa Jennings on Nov. 30, 2022

Even as wallets continue to get pinched, Randy Garutti expects consumers to carry on with their expensive delivery-meal-on-the-couch habits.

Operations

Gift card season brings merch and holiday hopes of discounts

By Lisa Jennings on Nov. 29, 2022

McDonald’s and Chipotle add the thrill of mystery to their promotions.

Operations

PopupBagels wins ‘more than a couple million’ in funding round for expansion

By Lisa Jennings on Nov. 29, 2022

The brand that began as a pandemic hobby has attracted backing from some of the same investors behind Blaze Pizza, Wetzel’s Pretzels and Dave’s Hot Chicken.

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Operations