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Operations

New restaurant equipment and back-of-the-house technology
Operations

Famous Dave’s opens first drive-thru location

 By Joe Guszkowski on Mar. 07, 2022

The new restaurant in Salt Lake City is part of the chain's push into limited service, which CEO Jeff Crivello views as the future of the brand.

Operations

Tight labor environment demands kitchen efficiency, hands-off training

 Sponsored content from our partner Potatoes USA on Mar. 05, 2022

The staffing pressures that foodservice operators are coping with are not going away anytime soon, as the labor pool remains shallow and turnover poses an ongoing challenge. Operators will need to ...

Operations

Why some indies aren’t ready to ditch safety protocols and party like it’s 2019

By Heather Lalley on Mar. 04, 2022

Despite the lifting of mask and vaccine mandates in many places, some operators say they’re sticking with their COVID-cautious practices—at least for now.

Operations

How Arby’s is acing delivery

By Joe Guszkowski on Mar. 04, 2022

The sandwich chain is one of only a few brands whose delivered food is rated higher by customers than what's served on premise.

Operations

Sweetgreen really wants you to get back to the office

By Heather Lalley on Mar. 04, 2022

The fast-casual salad chain revealed it has about 500 Outpost office drop-off locations, but it’s hoping to grow that business to boost its sales.

Operations

Potbelly outlines its big growth goals

By Heather Lalley on Mar. 03, 2022

The 443-unit fast-casual sandwich chain said it intends to grow to 2,000 locations in the next decade and become a largely franchised operation.

Operations

McDonald’s gets sued over its ice cream machines

By Jonathan Maze on Mar. 03, 2022

Kytch, a technology startup that made software designed to help operators fix their ice cream machines, has sued the brand for $900 million. And competitors continue to poke fun at the problem.

Operations

The reincarnation of the all-day restaurant

By Patricia Cobe on Mar. 02, 2022

Call them modern diners, cafe-bar hybrids or neighborhood hangouts, restaurants that operate from breakfast through late night are having their moment post-pandemic.

Operations

What Biden signaled for restaurants in his State of the Union Address

By Peter Romeo on Mar. 02, 2022

Woven into his comments on America's challenges at home and abroad were a few tidbits with special meaning for the foodservice industry. Here's a rundown.

Operations

California, NYC roll back COVID mandates for restaurants

By Peter Romeo on Mar. 01, 2022

Operations on the West Coast no longer have to require masks, and establishments in the nation's largest city can drop their proof-of-vaccine requirement as of Monday.

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