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Operations

Why Chicken Salad Chick isn’t flocking to digital

 By Heather Lalley on Feb. 17, 2022

Digital sales make up just 15% of the fast casual’s business today, and the chain’s CEO said its diners simply prefer the dining room.

Operations

Multiconcept operator Ark Restaurants shows how distant 'normal' might be

 By Peter Romeo on Feb. 17, 2022

Sales at its huge high-end restaurants are still only a fraction of what they were pre-pandemic, while galloping costs shrink the bottom line.

Operations

Operators are ripe with uncertainty over avocado ban

By Heather Lalley on Feb. 17, 2022

Nearly a week after the U.S. halted avocado imports from Mexico, restaurant operators around the country are counting how much supply they have left and figuring out what to do next.

Operations

Denny’s fortunes hinge on two numbers: 24/7

By Joe Guszkowski on Feb. 16, 2022

Half of the chain’s restaurants have returned to around-the-clock service, and those stores are performing well. But it’s unclear when the rest will get there.

Operations

How Chipotle got to 3,000 locations

By Heather Lalley on Feb. 15, 2022

It took the fast casual 29 years to reach the milestone, but Chipotle has aggressive growth plans for the future.

Operations

Create a Seamless Experience for Curbside Pickup

Sponsored content from our partner FlexPost on Feb. 15, 2022

Consumers have embraced curbside pickup during the pandemic, and many appreciate the ability to order ahead from their favorite restaurants and have their food brought out to their car without having ...

Operations

Smokey Bones is opening a drive-thru

By Joe Guszkowski on Feb. 14, 2022

The 61-unit chain says it will be the first casual-dining brand in the U.S. to have one.

Operations

Democratic governors bail on Biden

By Restaurant Business Staff on Feb. 11, 2022

Working Lunch: Joe Kefauver and Franklin Coley discuss governors easing pandemic restrictions and some bipartisan legislation that swept through Congress.

Operations

Restaurants to governments: Ditch the mask mandates, but to-go booze can stay

By Peter Romeo on Feb. 09, 2022

As omicron ebbs, the industry is leaning on governments to end some emergency measures and make others permanent.

Operations

Chipotle to mid-sized cities: We’re coming for you

By Heather Lalley on Feb. 09, 2022

The burrito giant this week upped its long-term openings forecast, saying it is seeing strong momentum in a relatively new strategy focused on previously overlooked locations.

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