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Chick-fil-A

Marketing

Chick-fil-A remains teens’ favorite chain

Starbucks, Chipotle, McDonald’s and Olive Garden also top the survey from Piper Sandler.

Leadership

A look at Dan Cathy’s incredible tenure at Chick-fil-A

The chain’s soon-to-be-former CEO stumbled into a gay marriage controversy that sticks with the chain to this day, but RB’s The Bottom Line says its devotion to culture and service has been the key to its remarkable growth.

His son Andrew Truett Cathy will take over as the chicken chain’s third chief executive on Nov. 1, following a transition.

The company’s Little Blue Menu virtual brands test in Nashville, set to begin this fall, will offer hundreds of menu items and a different delivery model.

The chicken sandwich chain’s non-mall locations topped $7 million average unit sales last year despite the pandemic and an influx of competitors, says RB’s The Bottom Line.

The chain will donate to the Human Rights Campaign for every Ch’King it sells this month. Some saw it as a dig at Chick-fil-A.

The leading chicken concepts in Technomic’s Top 500 sales ranking all showed positive growth during the COVID-19 pandemic.

The chain revealed a virtual brand, “Little Blue Menu,” set to start in Atlanta and Nashville, but it has also trademarked names for a wing and a burger concept as well as an online grocer.

The company is limiting dipping sauces to one per customer at many locations as supply chain disruptions hit the chicken chain.

Chick-fil-A is joined by Starbucks and Chipotle on the latest Taking Stock with Teens spending survey from Piper Sandler.

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