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Chick-fil-A

Operations

Federal shutdown cut D.C. restaurant traffic 23%, study finds

The decline was particularly sharp for fine-dining restaurants and local units of Starbucks and Chick-fil-A.

Workforce

Does employee education boost retention? Chick-fil-A has proof

The chicken chain surveyed past beneficiaries of its scholarship program and found 90% intend to keep working there even after they earn a degree.

Financing

Why closing on Sundays helps Chick-fil-A

By Jonathan Maze on Jan. 22, 2019

The chain’s location in Mercedes-Benz Stadium will be closed during the Super Bowl. Here’s why that’s a good decision, says RB’s The Bottom Line.

Financing

Chick-fil-A, not Burger King or Wendy’s, is McDonald’s biggest competitor

By Jonathan Maze on Dec. 12, 2018

The chicken sandwich chain, which will soon be the country’s third-biggest restaurant, caters to the same customers, says RB’s The Bottom Line.

Marketing

10 limited-time offers with the most consumer appeal

By Patricia Cobe on Nov. 15, 2018

These LTOs tempted customers in October.

Technology

Chick-fil-A to expand delivery nationwide

By Jonathan Maze on Nov. 13, 2018

The company has a partnership with DoorDash at 1,100 locations.

Food

Chick-fil-A is testing mac and cheese

By Jonathan Maze on Oct. 25, 2018

The chicken chain is offering the item in several cities as a side or off the catering menu.

Financing

Chick-fil-A has displaced Starbucks as teens’ favored chain

By Jonathan Maze on Oct. 22, 2018

Food remains the top spending category for teenage consumers, according to a Piper Jaffray survey.

Consumer Trends

Which 10 chains do consumers say are the biggest community supporters?

By Heather Lalley on Oct. 22, 2018

Newly released Technomic data shows which brands are scoring points for charitable endeavors.

Financing

Chick-fil-A is opening a new delivery-focused prototype

By Jonathan Maze on Oct. 09, 2018

The fast-growing chicken chain is testing delivery and catering restaurants in Nashville and Louisville, Ky., this month.