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Chick-fil-A

Beverage

Chick-fil-A refreshes its beverage lineup with a taste of the tropics

 By Patricia Cobe on Jan. 04, 2024

The drinks category continues to grow, with three new additions and one returning favorite coming to the menu Monday.

Operations

New York lawmakers say roadside Chick-fil-A units should open on Sundays

 By Peter Romeo on Dec. 18, 2023

A bill introduced last week would require all restaurants in state-run travel plazas to operate seven days a week. A Chick-fil-A is already in seven of them.

Food

Chick-fil-A is coming out with a cookbook

By Jonathan Maze on Oct. 16, 2023

The chicken sandwich chain’s cookbook, “Extra Helpings,” will include recipes for some of its menu items, including coleslaw and chicken salad.

Marketing

Among teens, Raising Cane's enters the chat

By Jonathan Maze on Oct. 10, 2023

The fast-growing chicken finger chain was ranked fifth among teens’ favorite restaurants, according to the latest Piper Sandler survey. But Chick-fil-A is still king.

Technology

Chick-fil-A is opening a lot more mobile-order lanes

By Jonathan Maze on Sep. 06, 2023

The chicken sandwich chain is adding “Mobile Thru” lanes to its drive-thrus in 300 locations amid a growing number of efforts to bolster its digital business.

Food

Chick-fil-A's first ever twist on its signature chicken sandwich is rooted in the South

By Patricia Cobe on Aug. 16, 2023

The Honey Pepper Pimento Chicken Sandwich delivers a triple dose of sweet, spicy and savory flavors.

Operations

A look inside Chick-fil-A's planned new prototypes

By Jonathan Maze on Jul. 28, 2023

The chicken-sandwich chain plans to open two new prototypes targeted at takeout customers, including one of them with a four-lane drive-thru under a second-story kitchen.

Operations

Chick-fil-A offers up a drive-thru-only restaurant

By Jonathan Maze on Jul. 24, 2023

The chicken sandwich chain is opening a location in Hawaii this week featuring employees walking the line taking orders and payment.

Food

The Maple Pepper Bacon Sandwich continues Chick-fil-A's mission to grow the grilled category

By Patricia Cobe on Jun. 29, 2023

Behind the Menu: The new LTO, currently in test, is the chain's first grilled chicken sandwich introduced since 2019. But it probably won’t be the last.

Consumer Trends

Consumers see full-service chains offering greater value today, even with inflation

By Peter Romeo on Jun. 27, 2023

A new American Consumer Satisfaction Index survey shows the public perceives the sector as offering better quality for the money.

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