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Domino's

McDonald’s reveals Next Gen to-go model

 By Peter Romeo on Mar. 01, 2017

Off-premise will be a more important part of the McDonald's of the future, and technology will enable the burger giant to blaze more ways of getting highly customized orders into customers' hands.

Operations

Are QSRs the real hotbeds of innovation?

By Sara Rush Wirth on Mar. 21, 2017

In the last few years, the build-your-own Chipotle-style fast casuals really hit their stride, expanding into almost any type of cuisine people could think of.

Consumer Trends

3 chain pizzas that didn’t make the cut

By Jill Failla on Mar. 24, 2017

New Technomic research reveals three chain pizzas that have a ways to go in craveability.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

10 restaurant chains with the loudest consumer buzz

By Benita Gingerella on Mar. 30, 2017

These are the brands people are talking about most, on and off social media.

Consumer Trends

So Long, Dining Rooms

By Peter Romeo on Apr. 12, 2017

As off-premise continues to grow, an omnichannel approach may be on the horizon.

Domino’s posts another double-digit comp gain

By Peter Romeo on Apr. 27, 2017

Management said the momentum is sustainable.

Marketing

4 ways restaurants generated social media buzz this week

By Lisa White on May 10, 2017

From slightly NSFW marketing to riding out celebrity happenstance, here are some recent social media wins operators can learn from.

Financing

A fast reality check

By Peter Romeo, Darren Tristano, Kelly Killian and Mary Chapman on May 19, 2017

Those of us who have been watching the industry for a long time are still excited about fast casual and its future.

Workforce

6 labor solutions from restaurants’ big event

By Peter Romeo on May 22, 2017

The industry's annual convention served up some low-cost ideas for drawing and keeping good employees.

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