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KFC

KFC Eleven

 By Sara Rush Wirth on Apr. 28, 2014

KFC parent Yum! Brands launched KFC Eleven, a fast-casual rendition of its national QSR brand, in August with a second unit rumored for this year.

McDonald’s tries fresh beef patties

 By Kelsey Squire on May 12, 2016

A group of Dallas locations is testing unfrozen beef in select menu items.

Operations

Showcase KFC spends $2.2M to double throughput

By Heather Lalley on Jun. 09, 2017

A local landmark, the Big Chicken KFC becomes a sales leader for the chain.

Workforce

KFC workers to get access to personal finance help

By Jonathan Maze on Apr. 11, 2018

The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.

Arrests start in fast-food worker strike

Sep. 04, 2014

The national “strike” by fast-food workers included acts of civil disobedience, as its organizers had warned, leading to at least four dozen arrests in the first few hours.

2016 Top 500 restaurant chains

Jun. 21, 2016

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Operations

5 tools to up throughput

By Lisa White on Jun. 13, 2017

New-age kitchen gadgets shave time off guest interactions.

This week’s 6 head-spinning moments

By Peter Romeo on Mar. 06, 2015

Restaurants’ social-media revenge, a $100,000 love slap, edible cups, Starbucks’ real-estate values and other boons for chiropractors.

Controversial process unionizes a Canadian chain restaurant

By Peter Romeo on Sep. 16, 2016

A yea vote by 65% of the employees automatically made a U.S.-affiliated union the representative of the whole staff.

Operations

This week’s 4 head-spinning moments: Moving the public

By Peter Romeo on Jul. 21, 2017

How are restaurants trying to sway consumers who are shorter on time than they are on dollars? Recent days provided head-turning examples and insights. Spoiler alert: Not all approaches are worth copying.

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