KFC

KFC reveals its new ‘Quick Pick-Up’ service as drive-thru waits soar

By Jonathan Maze on Nov. 16, 2021

Customers place an order online, park in a dedicated spot and then grab their order from a pick-up shelf inside.

KFC is making sweaters for its buckets

By Jonathan Maze on Nov. 08, 2021

The company is giving away “Finger Lickin’ Chicken Mitten Bucket Huggers” to customers who buy buckets of chicken Tuesday through Thursday.

Premium

Financing

Big chain executives express confidence in the face of labor challenges

By Jonathan Maze on Nov. 01, 2021

The chief executives of McDonald’s, Yum Brands, Starbucks and others all said they have big advantages amid a historic shortage of workers. They might be right, says RB’s The Bottom Line.

Leadership

KFC U.S. names Nick Chavez CMO

By Jonathan Maze on Oct. 29, 2021

The Nintendo of America executive will lead marketing for the chicken chain.

Financing

Yum Brands starts opening units again

By Jonathan Maze on Oct. 28, 2021

The owner of KFC, Taco Bell, Pizza Hut and Habit accelerated development in the third quarter and said it has a shot at breaking an industry record for new openings this year.

Financing

Digital sales become a bigger fixture at Yum Brands

By Jonathan Maze on Oct. 28, 2021

The owner of Taco Bell, Pizza Hut and KFC now gets 40% of its sales through digital channels even as dine-in business has returned.

Leadership

KFC names Sabir Sami CEO

By Jonathan Maze on Sep. 22, 2021

He will take over as head of the chicken chain on Jan. 1 for the retiring Tony Lowings. Dyke Shipp will become KFC president.

Technology

Don’t expect Pizza Hut drivers to deliver Taco Bell anytime soon

By Jonathan Maze on Sep. 16, 2021

Yum Brands wants its concepts to grow individually, meaning it likely won’t expand the pizza chain’s delivery to its other concepts, at least for now.

Operations