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Panda Express

Beverage

Panda Express to pay $1M to settle charges of mishandling beverage station carbon dioxide

 By Lisa Jennings on Dec. 04, 2025

The fast-casual chain was not adequately providing or reporting required training for workers for the safe use of soda fountain gas, according to county district attorneys across California.

Food

Fast-food menus are getting mighty spicy

 By Patricia Cobe on Aug. 07, 2025

Panda Express is the latest chain to turn the heat way up, offering its hottest item ever, Dynamite Sweet & Sour Chicken.

Marketing

How Panda Express crafts an authentic Lunar New Year campaign

By Heather Lalley on Jan. 29, 2025

Marketing Bites: The country’s largest Asian dining chain says it has a duty to mark the event each year. This year, that includes outreach to homesick college kids, a short film and more.

Technology

Panda Express owner hit with cyberattack

By Joe Guszkowski on May 02, 2024

The data breach last month affected Panda Restaurant Group's corporate systems and exposed employees' personal data.

Food

Panda Express taps into rising popularity of chili crisp for new LTO

By Patricia Cobe on Sep. 06, 2023

Chili Crisp Shrimp draws inspiration from Sichuan cuisine while staying true to Panda’s American Chinese menu.

Workforce

Panda, Au Bon Pain, 7-Eleven are ordered to pay $5M for violating NYC's scheduling restrictions

By Peter Romeo on Aug. 16, 2023

The operators were accused of such infractions as changing schedules less than two weeks in advance, and not paying a bonus to workers who opened a restaurant after closing it the night before.

Operations

Will Panda Express be the first $10B 'mom-and-pop'?

By Lisa Jennings on May 12, 2023

Still run by its founders after 40 years, the fast-casual chain dominates its category and sees plenty of runway ahead.

Technology

Panda Express lends rooftops to 5G expansion

By Lisa Jennings on Oct. 24, 2022

5G provider Kroo plans to expand its cellular network by leveraging commercial real estate.

Technology

Panda Express unveils a robotic wok

By Joe Guszkowski on Jun. 01, 2022

The Asian chain has been developing the Panda Auto Wok (PAW) since 2015 and has already installed it in 120 stores.

Operations

How Panda Express is luring convenience-focused diners

By Heather Lalley on Aug. 24, 2021

The nearly 40-year-old fast casual, known for its hot foods serving line, is eyeing new store formats and upgraded tech to shorten the “customer journey” to its heaping plates of orange chicken.

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