Popeyes

Operations

This week’s restaurant nightmares: New management lessons

Get ready for the spread of fake news about serving dog and some creative lying by opportunists.

Consumer Trends

How chains are connecting with consumers

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

The chain will operate as an independent company with access to its global sister's resources, buyer Restaurant Brands International said.

Restaurant Brands International is choosing its own chief for the chain.

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

Maple flavors are growing at lunch and dinner and in beverages.

The top and fastest-growing chains don’t always align with average total menu items in their sectors.

Consumers say these restaurant chains provide the best guest pampering.

These are the brands people are talking about most, on and off social media.

The concepts winning with their marketing efforts aren’t necessarily grabbing the full audience. Here’s a look at the chains resonating with different genders as well as those scoring with both.

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