Popeyes

The big business of franchising

By Sara Rush Wirth on Oct. 15, 2015

Top franchise companies are driving growth, finds researcher Technomic's Top 400 Franchise Report. The 200 largest franchisees grew sales 8.2 percent in 2014, 2.5 times the rate of the Top 500 chains. Unit growth among these companies, too, was three times higher than their franchisors.

Food

Chains look to state fairs for summer LTOs

By Kelsey Squire on Jun. 06, 2016

We’ve uncovered a sampling of new fair-inspired fare, which QSR chains have been churning out faster than a tilt-a-whirl.

2016 Top 500 restaurant chains

Jun. 21, 2016

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

This week’s 5 head-spinning moments: To-and-fro edition

By Peter Romeo on Nov. 11, 2016

Not the least of this week's dizzying moments was the quick recast of the new overtime-pay rules into a giant question mark.

Marketing

On-the-spot guest recovery

By Amanda M. Westbrooks on Nov. 14, 2016

Complaints are unavoidable in restaurants. But how operators handle issues often dictates consumers’ brand perception, as well as their willingness to return.

Marketing

5 brands whose ads make consumers the hungriest

By Jackson Lewis on Dec. 14, 2016

See which brands excel at making diners think with their stomachs, according to Technomic's Consumer Brand Metrics.

Leadership

Aziz Hashim: The empowerer

By Peter Romeo on Dec. 15, 2016

As much as Aziz Hashim loves franchising, the one-time electrical engineer has never warmed to the risk factor, starting with the lone KFC he opened in his 20s.

Top restaurant nightmares of 2016

By Peter Romeo on Dec. 20, 2016

The year was not without its Freddy Krueger moments for restaurants. Here's a look back at the times restaurateurs wondered if they were awake.

Operations

This week’s restaurant nightmares: New management lessons

By Peter Romeo on Jan. 11, 2017

Get ready for the spread of fake news about serving dog and some creative lying by opportunists.

Consumer Trends

How chains are connecting with consumers

By Jill Failla on Jan. 17, 2017

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

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