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Leadership

Cicis reveals it has a new CEO: Bill Mitchell

 By Peter Romeo on May 08, 2018

The former head of international operations for Dunkin' Brands and Papa John's has taken the job on a permanent basis, after serving for two months in an interim capacity.

The big business of franchising

 By Sara Rush Wirth on Oct. 15, 2015

Top franchise companies are driving growth, finds researcher Technomic's Top 400 Franchise Report. The 200 largest franchisees grew sales 8.2 percent in 2014, 2.5 times the rate of the Top 500 chains. Unit growth among these companies, too, was three times higher than their franchisors.

This week’s 5 head-spinning moments: To-and-fro edition

By Peter Romeo on Nov. 11, 2016

Not the least of this week's dizzying moments was the quick recast of the new overtime-pay rules into a giant question mark.

Leadership

Aziz Hashim: The empowerer

By Peter Romeo on Dec. 15, 2016

As much as Aziz Hashim loves franchising, the one-time electrical engineer has never warmed to the risk factor, starting with the lone KFC he opened in his 20s.

Consumer Trends

How chains are connecting with consumers

By Jill Failla on Jan. 17, 2017

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Consumer Trends

The 5 cleanest fast-food bathrooms—and 5 missing the mark

By Jill Failla on Mar. 06, 2017

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

2017 Top 500: Chicken

By Restaurant Business Staff on Jun. 07, 2017

The limited-service chicken category overall increased total sales by 8% to $22.2 billion and grew units by 4% to 14,166.

Tommy Bahama's real estate hunt

By Restaurant Business Staff on Oct. 15, 2003

The search for casual-restaurant chain Tommy Bahama's newest unit began way back in 1997

Food

7 riffs on fried chicken

By Patricia Cobe on Jun. 19, 2017

New iterations of the comfort food favorite are flying onto menus.

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