Technology

The 100 or so chain executives attending Chicago researcher Technomic’s 2015 Consumer Insights and Planning Program this January learned how the perplexing consumer is evolving under such influences as a tepid economy and rapid-fire technical advances. Some revelations had pens scratching across notepads in a frenzy, including these.

Attendees of FSTEC 2015 were able to answer some of the questions that have kept operators wringing their hands instead of plotting a tech strategy.