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Technology

The latest news and trends in restaurant technology
Technology

3 ways tech plays at restaurants

The 100 or so chain executives attending Chicago researcher Technomic’s 2015 Consumer Insights and Planning Program this January learned how the perplexing consumer is evolving under such influences as a tepid economy and rapid-fire technical advances. Some revelations had pens scratching across notepads in a frenzy, including these.

Technology

7 answers to restaurants’ tech dilemmas

Attendees of FSTEC 2015 were able to answer some of the questions that have kept operators wringing their hands instead of plotting a tech strategy.

This year’s class of social media standouts found surprising ways to break through on popular platforms, reinvent their voice on established ones and gain footing in the “brand”-new worlds of Snapchat, Instagram and more.

A handful of restaurant operators are tricking out their apps by teaming up.

The marketing play is the latest in the chain’s cinema verite-style of viral videos.

Good intentions don't always yield anything approximating good results. And reason doesn't stand a chance against a juicy though absolutely crazy rumor, as Starbucks can attest.

Jeffrey Gates gets a $12,000 monthly bill from OpenTable for accepting online reservations for the seven Boston-area restaurants in the Aquitaine Group.

The burgeoning world of mobile has been on a slow collision course with the restaurant industry. But it may be time to speed things up.

How restaurants are delivering high-touch service in a high-tech, self-serve world.

The appeal of labor-scheduling software over rudimentary spreadsheets for restaurants is clear: it saves time gives more control over scheduling.

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