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Technology

The latest news and trends in restaurant technology
Technology

T.G.I. Friday's mobile payment app: Engaging the customer

 By Restaurant Business Staff on Nov. 12, 2012

In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.

Technology

Restaurateurs fund a tech entrant

 By Restaurant Business Staff on Jan. 17, 2014

Chef Jose Andres and other prominent foodservice figures have invested in a guest management system that ties a restaurant’s POS system to online reservation services like Open Table.

Technology

Should my app be bilingual?

By Sara Rush Wirth on Mar. 24, 2015

Mobile apps still seem to be that white whale many operators can’t bag.

Technology

5 upheavals in restaurant ops during 2015

By Sara Rush Wirth on Dec. 29, 2015

Shifts that started this year may redirect the industry for years to come.

Technology

5 heads-ups for choosing new tech

By Peter Romeo on Sep. 29, 2016

The next shiny new thing may not be right for everyone's operations. Here are some tips offered at the FSTEC conference for making a smart decision.

Technology

Learn it or die: Tech set to reshape restaurants

By Peter Romeo on Sep. 21, 2017

Presenters at FSTEC, the annual conference for technology leaders, sketched out what's next for restaurateurs. Attendees learned the tech revolution of recent years was nothing compared to what's about to reshape the business.

Technology

Restaurant industry urges Congress to close data-breach loopholes

By Peter Romeo on Feb. 14, 2018

Restaurants are among the 15 groups that want banks to have some responsibilities, too.

Technology

The future is (almost) now

By Amanda Kooser on Oct. 29, 2010

2011 is just around the corner. Time to start thinking about your New Year’s restaurant technology wish list. You may soon be texting bills to your customers and updating your digital menu on the fly.

Technology

Menuing Instagram

By Joann Whitcher on Nov. 14, 2012

Instead of fighting the growing trend of restaurant customers posting photos of their menu orders, Felipe Donnelly, owner of Cómodo, a four-month old Latin American eatery in Soho, New York, has embraced it, using the photos to create what is being called the first Instagram menu.

Technology

An advance peek at Panera’s new ordering system

Apr. 21, 2014

An early user tries the Panera 2.0 mobile set-up, which enables customers to order up to five days in advance or bypass the cashiers to order and pay from their tables.

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