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Technology

The latest news and trends in restaurant technology
Technology

T.G.I. Friday's mobile payment app: Engaging the customer

In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.

Technology

Restaurateurs fund a tech entrant

Chef Jose Andres and other prominent foodservice figures have invested in a guest management system that ties a restaurant’s POS system to online reservation services like Open Table.

Mobile apps still seem to be that white whale many operators can’t bag.

Shifts that started this year may redirect the industry for years to come.

The next shiny new thing may not be right for everyone's operations. Here are some tips offered at the FSTEC conference for making a smart decision.

Presenters at FSTEC, the annual conference for technology leaders, sketched out what's next for restaurateurs. Attendees learned the tech revolution of recent years was nothing compared to what's about to reshape the business.

Restaurants are among the 15 groups that want banks to have some responsibilities, too.

2011 is just around the corner. Time to start thinking about your New Year’s restaurant technology wish list. You may soon be texting bills to your customers and updating your digital menu on the fly.

Instead of fighting the growing trend of restaurant customers posting photos of their menu orders, Felipe Donnelly, owner of Cómodo, a four-month old Latin American eatery in Soho, New York, has embraced it, using the photos to create what is being called the first Instagram menu.

An early user tries the Panera 2.0 mobile set-up, which enables customers to order up to five days in advance or bypass the cashiers to order and pay from their tables.

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