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News

Technology

It just got a lot easier to order Panera on Google

 By Joe Guszkowski on Aug. 26, 2020

A new integration puts the ordering option front and center when customers search for the chain.

Emerging Brands

Wawa is testing a new dinner menu

 By Brett Dworski on Aug. 25, 2020

With its increased focus on dinner, the c-store chain stakes out a daypart typically dominated by restaurants. 

Operations

Chicago asks residents for ideas on extending outdoor dining through the winter

By Peter Romeo on Aug. 25, 2020

The city is holding a $5,000 contest to encourage unorthodox thinking.

Food

McDonald’s will start selling Spicy Chicken McNuggets

By Jonathan Maze on Aug. 25, 2020

It’s the first time the chain is introducing a spicy version of the iconic product as the company starts marketing new products again.

Consumer Trends

Consumers worried their restaurants will not survive pandemic

By National Restaurant Association on Aug. 25, 2020

A new survey by the National Restaurant Association found that 89% of adults fear for the future of local restaurants.

Food

Creativity is flowing from chain restaurant kitchens

By Patricia Cobe on Aug. 25, 2020

R&D is ramping up, and innovative new menu items are the result.

Operations

How to avoid a blowup when guests refuse to wear masks

By Peter Romeo on Aug. 25, 2020

The CDC updated its guidelines yesterday for keeping the confrontations from escalating into violence. How well do your policies conform?

Food

Pizza chains start pushing new products as demand continues to surge

By Patricia Cobe on Aug. 25, 2020

Papa John’s, Domino’s and Little Caesars launched new items that play off pizza.

Financing

Will the fourth time be the charm for Sardar Biglari?

By Jonathan Maze on Aug. 25, 2020

RB’s The Bottom Line looks at the Steak ‘n Shake owner’s fourth attempt for a seat on the Cracker Barrel board.

Financing

Restaurants’ K-shaped recovery

By Jonathan Maze on Aug. 25, 2020

The economy is headed in two directions, with some sectors recovering and others not. The same is true for restaurants, says RB’s The Bottom Line.

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