Continue to Site >>>

Operations

New restaurant equipment and back-of-the-house technology
Operations

Texas votes for controls and requirements on third-party delivery services

 By Peter Romeo on May 19, 2021

The provisions of the approved legislation include a measure requiring the services to set up a complaint process for disgruntled customers.

Operations

‘Smart’ lockers enhance the order pickup process

 Sponsored content from our partner Apex Order Pickup Solutions on May 19, 2021

Food pickup challenges have led some forward-thinking operators to install smart pickup lockers, like those from Apex Order Pickup Solutions.

Operations

Ark Restaurants: Events are coming back, but NYC remains a ‘problem’

By Heather Lalley on May 18, 2021

The multi-concept operator said it is seeing sales and traffic pick up in many parts of the country, and that it is looking to add one to two restaurants a year to its portfolio.

Operations

How to make cleaning and sanitization more efficient

Sponsored content from our partner Ecolab on May 18, 2021

The steps restaurants are taking around sanitation and cleanliness should be highly visible to customers and promoted with signage that reinforces the message.

Operations

Auntie Anne’s finally gives us drive-thru pretzels

By Jonathan Maze on May 17, 2021

The chain opened its first drive-thru location as a cobrand with sister chain Jamba as it moves more aggressively out of the mall.

Operations

Starbucks, Chipotle drop mask rule for vaxxed customers

By Heather Lalley and Jonathan Maze on May 17, 2021

McDonald’s, meanwhile, said its mask requirement is still in place while it mulls how to proceed.

Operations

On The Border tries a back-to-the-future approach

By Peter Romeo on May 17, 2021

The casual chain hopes to kindle some nostalgia among its fans, at least initially, as it works toward a comeback.

Operations

Restaurants caught off-guard by CDC's new mask guidance

By Heather Lalley on May 14, 2021

"We're pretty much bound to piss off someone," one Seattle operator said, mulling whether her establishments should still require masks.

Operations

Vaccinated restaurant guests no longer need masks, CDC decides

By Peter Romeo on May 13, 2021

Nor do they need to keep six feet apart from other patrons, according to the updated safety guidelines.

Operations

Wetzel’s Pretzels newest franchised location is in a hospital

By Patricia Cobe on May 12, 2021

The location in San Diego’s Navy Medical Center is the latest move by the brand to expand its concept to nontraditional venues.

  • Page 110